TermSync: Customer-centric service meets CRM-like support

Collections management

Collections management will never be the same again (and that's a good thing). With TermSync technology powering Esker's Collections Management automation solution, both vendors and their customers benefit from a faster, sleeker and more transparent collections process. Vendors can manage their entire AR workflow (much like a sales team uses CRM technology), while their customers are given access to a self-service web portal where they can make payments, pose questions, apply credits and more.

• Improve customer relations thanks to a self-service web portal
• Increase administrator efficiency by automating manual AR steps
• Speed up customer payments and reduce collection disputes
• Manage all post-sale collection interactions easily and electronically
• Get valuable AR insights via management reports and more
• Provide integrated payment functionality to customers