HOP CRM: Simple and easy CRM software

An ergonomic and user-friendly interface

Long gone are confusing and cluttered interfaces! HOP CRM provides a clear, structured and above all completely adaptable interface suited to your needs.

Contact management software oriented towards webmarketing and e-commerce

HOP CRM is a customer-relationship management (CRM) software in SaaS (Service as a Software) mode.

Its resolutely webmarketing and e-commerce orientation translates into:

  • automatic connection to routing platforms, in particular MailChimp and MailJet
  • management of e-mailing campaigns (advanced targeting, scoring of campaigns and contacts)
  • connection to e-commerce platforms, in particular with prestashop and magento (retrieval of data related to orders, products and customers)

HOP CRM adapts to your needs

Its highly customizable interface allows it to adapt to the needs of the user, whatever their activity within the company.

Thanks to its puzzle functionality, HOP CRM can display on the same screen all the information you need, be it information about the contact, the organization or the next appointment you have with it.

The puzzle also allows you to target your data more precisely and thus transmits only the information relevant to your work.

Editor: Blue Zebra

Strengths of HOP CRM

HOP CRM demo and screenshots

Contact - View ecommerce Contact - 360 ° View Contact - Standard view Contact - View web marketing

HOP CRM customers

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HOP CRM pricing and features

Plans & Pricing

Free
Professionnel
Entreprise
Grand compte
0
30 /month /user
45 /month /user
Contact us

Pour un paiement annuel

Features

Benchmark
Competitors Marketing Activity
Ecommerce
Abandoned Cart Management
Sales Tracking
Marketing Automation
Auto-Response (Emails)
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Campaign Scheduling
Campaigns Management
Campaigns Reports Clics, ROI
Contact Cleaning Avoidance of duplication, correction of email addresses, bounced email removal, management of NPAIs and unsubscriptions
Custom Response
Direct Mail Advertising
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Error Management Wrong address, NPAI
Email Templates
Email Tracking
Emails Scheduling
Identification of Users/Companies Identifying the user's name and contact based on IP, cookies, or finger printing techniques
MMS Campaign
Mailing Campaigns
Marketing Scenario Templates Welcoming, thank you message
Mass Email
Newsletter Management
Opt-out / Unsubscribe Management
Population Targeting Segmentation & profiling
Responsive Email Adaptive emails; messages adapt to the size of the screen
SMS campaign
Scenario Management
Social Networks Hub
Spam Complaints Management
Transactional Messaging
User IP Tracking Identification and qualification of companies that visit your website using their IP address and cookie
Sales Force Automation
Access to a crowd-sourced database of contacts Source of targeted contacts that can be used for sales purpose
Account management Companies follow-up
Automated Reminders Notification in order to call back a prospect or a customer
BtoB approach
BtoC approach
Business Proposal tracking Sales Proposal tracking that lets you know if the document you've sent have been read or not
Business Proposition Customer engagement via a product positioning (price, competition, decision makers, etc.)
Calls Management Displays contacts details and history when he calls
Canned mails Allows you to save an email as a canned response and use it over and over again
Contact management People's details editing and individual follow-up
Contact type Client, Prospect
Customer Geo-location People or companies location on a map
Customer Portfolio Groups of customers
Customer file import
Events history and follow-up Account Activity & History
Lead Management Managing prospective customers from generation of leads to their conversion into sales and long-term relationships.
Lead Scoring Prospect qualification
Lead management Deal that you have the possibility to close after qualification
Product Catalogue Gallery of products for sale
Prospection
Sales Lead Lifecycle Management
Sales forecast Future sales numbers based on statistics
Sales process and pipeline Customer life cycle management
Salesmen Commissioning
Salespeople Management
Segments / Populations Possibility to group contacts per type

Data hosted in the following countries: France