Koban: CRM & Marketing automation, much more than just a CRM

Koban is an extremely comprehensive CRM, specifically aimed at small and medium sized businesses who are seeking an intuitive and modern tool to manage the entire sales process.

From a commercial perspective, Koban CRM allows you to manage and segment accounts and contacts, plan and archive actions, and share via a calendar and an integrated business-focused social network. The visual management of sales processes allows you to track each opportunity until it is closed. You will also have access to 2 integrated modules for email and phone campaigns.

For marketing, Koban allows you to record the behavior of visitors to your website/ blog, and create commitments in order to generate qualified leads. You can configure and manage automated and personalized scripts for leads, prospects or even current customers. You can also manage event registration processes, or the efficiency of your publications on social networks, for example.

Koban goes all the way, by integrating the entire administration of sales (orders, invoices, payment tracking, contracts and renewals, accounting exports, management of suppliers/purchases and stocks).

Koban is extremely innovative, featuring a smart module which allows you to plan visits, relaunch a contract, manage sales pitches and deal with objections ahead of an appointment...

Editor: eBazten

Strengths of Koban

  • Certifications: GDPR

Koban demo and screenshots

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Koban customers

No customer reference

Koban pricing and features

Plans & Pricing

Start
Professionnel
33.95 /month /user
57.36 /month /user

Un utilisateur unique

à partir de 2 utilisateurs

Features

Analytics
Activity Monitoring
Custom Charts
Custom Queries
Dashboards
Data Deduplication
Data Import/Export
Data Source Blending
Filters
Interactive Dashboard
KPI
Objectives Management
Pivot Tables
Queries Designer
Shared Dashboards and Reports
Application Settings
Dashboard
Data Import & Export (CSV, XLS)
Data Sharing Rules
Management of Rights
Multi-company
Multiple Currencies Management Ability to manage multiple currencies
POP3 / IMAP
User Management
Collaboration
Calendar Syncing
Conversations and Posts Collaborative discussions between team members
Create Tasks by Email
Managing Attachments
Meeting Report
News Feed
Note Taking Management of a task list and note-taking
Notes
Planning Overview
Shared Calendars
Task Management
Marketing Automation
Auto-Response (Emails)
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Campaign Scheduling
Campaigns Management
Campaigns Reports Clics, ROI
Custom Response
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Error Management Wrong address, NPAI
Email Templates
Emails Scheduling
Landing Page
Mailing Campaigns
Mass Email
Newsletter Management
Opt-out / Unsubscribe Management
Population Targeting Segmentation & profiling
Responsive Email Adaptive emails; messages adapt to the size of the screen
SMS campaign
Scenario Management
Transactional Messaging
Unsubscribe Page
User IP Tracking Identification and qualification of companies that visit your website using their IP address and cookie
Procurement
Catalogue / Price Book
Contract Management
Goods / items Management
Inventory Management
Linking purchases to project
Purchasing
Supplier Invoices Management
Supplier Orders Management
Suppliers Management
Sales Force Automation
Access to a crowd-sourced database of contacts Source of targeted contacts that can be used for sales purpose
Account management Companies follow-up
Automated Reminders Notification in order to call back a prospect or a customer
BtoB approach
BtoC approach
Business Proposal tracking Sales Proposal tracking that lets you know if the document you've sent have been read or not
Contact management People's details editing and individual follow-up
Contact type Client, Prospect
Custom Quote
Customer Geo-location People or companies location on a map
Customer Portfolio Groups of customers
Lead Scoring Prospect qualification
Lead management Deal that you have the possibility to close after qualification
Prospection
Quote Proposal Avoidance
Sales Lead Lifecycle Management
Sales Script Embeds what the sales person should within the interface
Sales process and pipeline Customer life cycle management
Sales report Conversion rate, team performance, best sales
Salespeople Management
Segments / Populations Possibility to group contacts per type

Services

Integration & Interoperability
API, Web Service Restful APIs
Mac OS
Telecom Network
Website (plugin, form)
Windows OS
Security & Confidentiality
Daily Backups
Data geographic redundancy
Secure Sockets Layer (SSL)
Two-factor Authentication
Support
24/7 Support
Configuration support
Knowledge base (tutorials, demos)
On-site Training
Online Training (Webinar)

Data hosted in the following countries: France, Ireland