Koban: CRM & Marketing automation, much more than just a CRM

Koban is an extremely comprehensive CRM, specifically aimed at small and medium sized businesses who are seeking an intuitive and modern tool to manage the entire sales process.

From a commercial perspective, Koban CRM allows you to manage and segment accounts and contacts, plan and archive actions, and share via a calendar and an integrated business-focused social network. The visual management of sales processes allows you to track each opportunity until it is closed. You will also have access to 2 integrated modules for email and phone campaigns.

For marketing, Koban allows you to record the behavior of visitors to your website/ blog, and create commitments in order to generate qualified leads. You can configure and manage automated and personalized scripts for leads, prospects or even current customers. You can also manage event registration processes, or the efficiency of your publications on social networks, for example.

Koban goes all the way, by integrating the entire administration of sales (orders, invoices, payment tracking, contracts and renewals, accounting exports, management of suppliers/purchases and stocks).

Koban is extremely innovative, featuring a smart module which allows you to plan visits, relaunch a contract, manage sales pitches and deal with objections ahead of an appointment...

Editor: eBazten

Strengths of Koban

  • Certifications: GDPR

Koban demo and screenshots

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Koban customers

No customer reference

Koban pricing and features

Plans & Pricing

Start
Professionnel
$33.95/month /user
$57.36/month /user

Un utilisateur unique

à partir de 2 utilisateurs

Features

Analytics
Activity Monitoring
Custom Charts
Custom Queries
Dashboards
Data Deduplication
Data Import/Export
Data Source Blending
Filters
Interactive Dashboard
KPI
Objectives management
Pivot Tables
Queries Designer
Shared dashboards and reports
Application Settings
Dashboard
Data Import & Export (CSV, XLS)
Data Sharing Rules
Multi-organisations
Multiple Currencies Management Possibility to deal with multiple currencies
POP3 / IMAP
Right management
Users management
Collaboration
Attachment management
Calendar syncing
Conversations and posts Collaborative discussions on a wall
Email to Task
Meeting report
News feed
Notes
Notes taking Todo lists management and notes saving
Planning view
Shared Calendars
Task management
Marketing Automation
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Autoresponders (emails)
Campaign scheduling
Campaigns Management
Campaigns Reports Clics, ROI
Custom Reply-to
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Errors Management Wrong address, NPAI
Email Templates
Emails Scheduling
Landing Page
Mailing Campaigns
Mass Email
Newsletter Management
Opt-out / Unscribe management
Population Targeting Segmentation & profiling
Responsive Email
SMS campaign
Scenario Management
Transactional Messaging
Unsubscribe Page
User IP tracking Companies Identification and Profiling based on their IP address and cookies
Procurement
Catalogue / Price Book
Contract Management
Goods / items Management
Inventory Management
Linking purchases to project
Purchasing
Supplier Invoices Management
Supplier Orders Management
Suppliers Management
Sales Force Automation
Access to a crowd-sourced database of contacts Source of targeted contacts that can be used fo sales purpose
Account management Companies follow-up
Automated Reminders Notification in order to call back a prospect or a customer
BtoB approach
BtoC approach
Business Proposal tracking Sales Proposal tracking that lets you know if the document you've sent have been read or not
Contact management People's details editing and individual follow-up
Contact type Client, Prospect
Custom Quote
Customer Geo-location People or companies location on a map
Customer Portfolio Groups of customers
Lead Scoring Prospect qualification
Lead management Deal that you have the possibility to close after qualification
Prospection
Quote Proposal Avoidance
Sales Lead Lifecycle Management
Sales Script Embeds what the sales person should within the interface
Sales process and pipeline Customer life cycle management
Sales report Conversion rate, team performance, best sales
Salespeople Management
Segments / Populations Possibility to group contacts per type
Support
Configuration support

Services

Integration & Interoperability
API, Web Service Restful APIs
Mac OS
Telecom Network
Website (plugin, form)
Windows OS
Security & Confidentiality
Daily Backups
Data geographic redundancy
Secure Sockets Layer (SSL)
Two-factor Authentication
Support
24/7 Support
Knowledge base (tutorials, demos)
On-site Training
Online Training (Webinar)

Data hosted in the following countries: France, Ireland