Nelis: Organize your activity around your contacts


Nelis is an application for managing business contacts, mainly in the commercial sector. 
This solution allows you to integrate your business contacts into each step of your daily work, from customer care to team management. Once your contacts have been synchronised with your messaging service, you can monitor every step of your business relationship on Nelis. You will be able to create personalized marketing campaigns, share documents securely with your clients, and offer them quality support.

Nelis users particularly enjoy the easy-to-use interface which is both pleasant and intuitive. The integrated chat function allows associates to quickly exchange information, and post comments relating to a contact or a current deal. The sales team and management can also access real-time tracking thanks to the personalized dashboards and task tracking features.

Editor: Nelis

Strengths of Nelis

Nelis demo and screenshots

Nelis - Vivez l'expérience de l'entreprise sociale Nelis: Shared Documents, Solutions Management, Help Desk Nelis: lead management, online training (webinar), adaptive Web Interface Nelis: Solution Management, Instant Messaging (IM), Tasks and Notes Nelis: Service Level Agreement (SLA), Shared Documents, 24/7 Support

Nelis customers

No customer reference

Nelis pricing and features

Plans & Pricing

Nelis Illimité
11.23 /month /user

Features

Analytics
Dashboards
Forecasting
Reports
Application Customization
Fields
Modules
Application Settings
Data Import & Export (CSV, XLS)
Groups
Management of Rights
Multiple Currencies Management Ability to manage multiple currencies
POP3 / IMAP
User Management
Collaboration
Conversations and Posts Collaborative discussions between team members
Extranet
Note Taking Management of a task list and note-taking
Task Management
Communication
Chat Box / Instant Messaging Live discussion via a Webchat
Customer Support
Case Management
Help Desk
Solution Management
Ticketing
Document Management
Document Library
Document Sharing (Files)
Import
Shared Folders
Guarantee
SLA higher than 99.5% Service Level Agreement (SLA). It defines the level of service expected by users in percentage of uptime activity
Marketing Automation
Campaigns Management
Email Templates
Mass Email
Population Targeting Segmentation & profiling
Process & Workflow
Automatic Actions
Task Management & Alerts
Sales Force Automation
Account Management Management of company information
Contact Management Editing and follow-up of contacts for a given company
Customer Geolocation Location of individuals or companies on a map
Events History and Follow-Up Account Activity & History
Lead Management Managing prospective customers from generation of leads to their conversion into sales and long-term relationships.
Opportunity Management Deal that can possibly be gained following the qualification of a lead
Sales Process and Pipeline Customer life cycle management
Sales Report Conversion rate, team performance, best sales
Segments / Populations Possibility to group contacts by type

Services

Integration & Interoperability
API, Web Service Restful APIs
Website (plugin, form)
Mobility
Mobile App
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Security & Confidentiality
Daily Backups
Total Data Reversibility
Support
24/7 Support
Community (FAQ, Forum)
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
Online Training (Webinar)

Data hosted in the following countries: France