Botmind is a SaaS solution that helps companies deliver a better customer experience by automating frequent-demand responses with hybrid agents, combining artificial intelligence and human intervention on the same channel.
Tracking orders, making appointments ... Botmind allows you to monitor your customer relationship and plug directly into existing tools (Zendesk, Front, Intercom ...).
The goal is to maximize your return on investment:
- The ROI in terms of customer experience: Respond faster and always right (+ 26% satisfaction).
- ROI in terms of collaborating experience: No longer having to deal with non-value-added issues.
- The financial ROI: Decrease the cost of processing customer support between 50% and 90%.
Editor: Botmind
Strengths of Botmind
- Respond to your customers in less than a second
- Reduces the cost of support by 90%
- Respond to your customers in less than a second
Botmind demo and screenshots
Botmind customers
