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4.9
Based on 88 reviews
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Streamline your customer support with this SaaS software. Enjoy features such as ticket management, automation, and reporting to improve your team's productivity.

With this software, you can easily manage customer inquiries through a centralized ticket system. Automate repetitive tasks and track key metrics through robust reporting. Boost your team's efficiency and provide better customer experiences.

Read our analysis about Help Scout
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Boost productivity with task management software. Collaborate, delegate, and track tasks in a centralized location.

Stay on top of work with Hiver's task management software. Easily assign tasks to team members, set deadlines, and monitor progress. Collaborate seamlessly and streamline workflows.

Read our analysis about Hiver Benefits of Hiver

Email Delegation and Tracking

Shared Inbox for Team Collaboration

Enhanced Customer Support and Feedback Management

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Effortlessly access and control remote devices with this software's intuitive interface and secure connection.

Zoho Assist's remote access software allows you to easily connect with remote devices across multiple platforms, and features advanced security measures to ensure your data stays protected. With its user-friendly interface, you can quickly and easily control remote devices as if you were there in person.

Read our analysis about Zoho Assist Benefits of Zoho Assist

Remote control

Smooth interface

Compatible with other devices

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Service HubInnovative Solution for Customer Service Excellence

No user review
Free versionFree trialFree demo

Pricing on request

Streamline customer interactions with advanced service tools and analytics for businesses.

Service Hub offers a suite of powerful customer service tools and insights designed to help businesses streamline their customer interactions. Integrating customer feedback, ticketing, and live chat systems, it facilitates efficient support and satisfaction tracking. With Service Hub, organisations can leverage detailed analytics to improve service strategies and ultimately boost customer loyalty.

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Free versionFree trialFree demo

Paid version from €7.00 /month

Boost conversions with AI chatbots and real-time visitor insights. Improve customer engagement and streamline sales processes.

Zoho SalesIQ's advanced chatbot capabilities and visitor tracking provide valuable data for sales teams. Personalize interactions and increase conversions with targeted messaging and proactive chat invitations.

Read our analysis about Zoho SalesIQ Benefits of Zoho SalesIQ

Cost-effective

Privacy commitment

Part of Zoho ecosystem that has around 45+ apps

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FreshdeskKeep your agents happy, and your customers happier

No user review
Free versionFree trialFree demo

Paid version from $15.00 /month

Streamlines customer service with ticketing, automation, and multi-channel support.

Freshdesk enhances customer support experiences with advanced ticketing functionality, automation tools for streamlining operations, and support across multiple channels. This platform enables businesses to manage queries more efficiently, improve agent productivity, and deliver personalized service. Its analytics feature assists in tracking performance and customer satisfaction levels. Ideal for companies looking to elevate their customer service game.

Read our analysis about Freshdesk Benefits of Freshdesk

Transparent pricing

Intuitive UI

24/7 assistance

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Free versionFree trialFree demo

Paid version from €75.00 /month

Streamline customer support with intuitive software that prioritizes efficiency and organization.

With advanced features like automated case routing and customizable workflows, this software maximizes productivity and promotes customer satisfaction. Its user-friendly interface simplifies communication and enhances team collaboration, allowing for seamless issue resolution.

Read our analysis about Service Cloud Benefits of Service Cloud

Complete customer history with Salesforce integration

Artificial Intelligence can anticipate an activity

Scalable platform from 1 to 10 thousand users

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Streamline your customer support process with powerful software that automates tasks, tracks customer interactions, and provides detailed reporting.

With our customer support software, you can easily manage tickets, assign tasks, and collaborate with team members. Plus, our robust reporting options give you valuable insights into your team's performance and customer satisfaction levels. Say goodbye to manual processes and hello to a more efficient support system.

Read our analysis about NewWaySERVICE Benefits of NewWaySERVICE

Easy to use, no training required. Free trial.

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Streamline customer support with an intuitive software that optimizes communication, tracks metrics, and automates workflows.

RingCentral Centre de Contact is a powerful tool that allows businesses to provide exceptional customer service by centralizing communication channels, integrating with popular CRMs, and providing real-time analytics. With features like IVR, call routing, and chatbots, agents can handle inquiries quickly and efficiently.

Read our analysis about RingCentral Centre de Contact Benefits of RingCentral Centre de Contact

Increase CSAT with intelligent customer & agent experiences

High ROI with native Workforce Engagement Management

Cloud, open, reliable, secure and innovative platform

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Streamline your customer support with advanced automation and omnichannel communication features.

Gorgias offers customizable automation rules, AI-powered responses, and integrations with popular communication channels such as email, chat, and social media.

Read our analysis about Gorgias
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