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OneDesk : All-in-One Project Management and Helpdesk Solution

OneDesk : All-in-One Project Management and Helpdesk Solution

OneDesk : All-in-One Project Management and Helpdesk Solution

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4.5
Based on 97 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

OneDesk: in summary

OneDesk bridges the gap between project management and customer support. Designed for businesses seeking efficiency, it excels in task management, collaboration, and agile tracking. Key features include real-time support ticketing, comprehensive project planning tools, and seamless team collaboration.

What are the main features of OneDesk?

Integrated Project Management

OneDesk offers powerful project management capabilities designed to streamline your workflow and enhance productivity.

  • Task Management: Create, assign, and prioritize tasks with intuitive drag-and-drop functionalities.
  • Gantt Charts: Visualize project timelines and track progress easily.
  • Time Tracking: Monitor the time spent on various tasks and projects for optimal resource allocation.

Advanced Helpdesk System

OneDesk combines project management with a robust helpdesk system to provide real-time customer support.

  • Support Ticketing: Create and manage support tickets effectively to ensure timely resolutions.
  • Automated Workflows: Automate repetitive tasks and streamline support processes for efficiency.
  • Customer Portal: Offer a dedicated portal where customers can track the status of their queries and issues.

Seamless Team Collaboration

Collaborate effortlessly with your team using OneDesk's integrated tools.

  • Messaging and Notifications: Keep the team informed and engaged with real-time messaging and notifications.
  • File Sharing: Share and manage documents easily within OneDesk, making collaboration straightforward.
  • Activity Feeds: Stay updated with project activities and team accomplishments through detailed activity feeds.

Its benefits

check Full-featured Help Desk & Project Management Combined

check No hidden costs & All features are included in all plans

check Live chat, knowledge base, client port, webforms included

OneDesk - Video 1
OneDesk - Ticket Tree View OneDesk - Ticket Tree View
OneDesk - Ticket Card View OneDesk - Ticket Card View
OneDesk - Gantt Chart View OneDesk - Gantt Chart View
OneDesk - Ticket Flat View OneDesk - Ticket Flat View

OneDesk: its rates

Standard

$11.00

/month /user

Clients alternatives to OneDesk

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Help Desk Premier

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Helpdesk Office

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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close-circle Free demo

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Helpdesk Office simplifies customer support by providing a centralized platform for managing tickets, automating responses, and customizing workflows. With features like real-time notifications and customer feedback tracking, Helpdesk Office makes it easy to provide efficient and effective support to your customers.

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Customer reviews about OneDesk

star star star star star-half-outlined
4.5
Based on 97 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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