Sales & Customer Management

Customer relationship management
Sales Management
Customer Satisfaction
Customer Engagement
Call Center
Sales Force Automation
Customer Loyalty
Sales Intelligence
Customer Service
Customer Support
Lead Management
Customer Success
Customer Experience
Definition backgroundWhat Is The Role of CRM in Digital Marketing: The Why and The Benefits
Definition
What Is The Role of CRM in Digital Marketing: The Why and The Benefits
Find out how CRM in digital marketing helps you to follow the journey of a lead, figure out their pain points and find solutions thanks to its data storage.
Definition backgroundECRM: meaning and features of a useful tool for electronic customer relationship management
Definition
ECRM: meaning and features of a useful tool for electronic customer relationship management
ECRM Meaning: Everything you need to know about. The evolutions and the benefits of ECRM? Why and how to control it? Easily manage your customer relationship on the Internet!

Latest articles

Software background11 Best Retail CRM Software Solutions for 2024
Software
February 2, 2024
11 Best Retail CRM Software Solutions for 2024
Looking for the right retail CRM software to take your business to the next level? In this article, we highlight the top 11 solutions available on the market today, including features and pricing for each, to help you make an informed decision.

Sales & Customer Management: popular categories

Customer relationship management
Sales Management
Customer Satisfaction
Customer Engagement
Call Center
Sales Force Automation
Customer Loyalty
Sales Intelligence
Customer Service
Customer Support
Lead Management
Customer Success
Customer Experience

placeholder
placeholder
placeholder
placeholder
placeholder

Sales & Customer Management: popular software directories

Customer relationship management
Call Center
Customer Support
Customer Service
Sales Force Automation
Customer Success
Sales Management
Customer Experience
Sales Enablement
Pricing Optimization
Point of Sale (POS)
Sales Intelligence
Customer Engagement
Data Extraction
Help Desk
Reservation & Booking
Ticketing
Contact Management
Customer Loyalty
Product Configurator
Sales Forecasting
Predictive Lead Scoring
Customer Satisfaction
Customer Prospecting
Definition backgroundKey KPI And Metrics For Call Centers
Definition
March 28, 2023
Key KPI And Metrics For Call Centers
Selecting the right KPIs is crucial but can be challenging: discover how to choose the right metrics for your call center to set goals and improve productivity
Software backgroundUnleash Your Sales Potential: Best CRMs for Insurance Agencies
Software
March 16, 2023
Unleash Your Sales Potential: Best CRMs for Insurance Agencies
Learn about the top CRM options for insurance agencies, including Zoho CRM, HubSpot CRM, NetSuite CRM, Salesmate, Freshsales, Insureio, Radius, AgencyBloc, Zendesk Sell, and VanillaSoft. Discover the advantages, key features, and potential pain points of each CRM to make an informed decision for your business.
Software backgroundThe Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software
March 16, 2023
The Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Learn how a mobile app CRM can help companies collect customer data, track user behavior, and provide personalized experiences that boost customer loyalty and retention. Discover the benefits of adopting a mobile CRM, what makes a good one, and a comparison of mobile CRM systems. Mobile CRM solutions boost client engagement, conversions, and growth.
Software background9 Highly Customizable CRM Systems for Better Sales Management
Software
March 16, 2023
9 Highly Customizable CRM Systems for Better Sales Management
Discover 9 customizable CRM systems that will help you handle sales, marketing, and customer service from a user-friendly, business-specific workspace. Compare Zoho CRM, Pipedrive, ClickUp, CompanyHub, Salesforce Sales Cloud, HubSpot, Maximizer, Freshsales, and Zendesk's pros and cons to find the best fit for your business.
Software backgroundComparing CRM enterprise software solutions
Software
March 15, 2023
Comparing CRM enterprise software solutions
This article compares the features of the most popular Enterprise Customer Relationship Management (CRM) software solutions. Read on to learn about the key differences between the different CRM offerings and find out which one is the best to meet your business needs.

Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.