Sales & Customer Management

Customer relationship management
Sales Management
Customer Satisfaction
Customer Engagement
Call Center
Sales Force Automation
Customer Loyalty
Sales Intelligence
Customer Service
Customer Support
Lead Management
Customer Success
Customer Experience
Definition backgroundKey KPI And Metrics For Call Centers
Definition
Key KPI And Metrics For Call Centers
Selecting the right KPIs is crucial but can be challenging: discover how to choose the right metrics for your call center to set goals and improve productivity
Software backgroundbest ERP for small business
Software
9 Highly Customizable CRM Systems for Better Sales Management
Discover 9 customizable CRM systems that will help you handle sales, marketing, and customer service from a user-friendly, business-specific workspace. Compare Zoho CRM, Pipedrive, ClickUp, CompanyHub, Salesforce Sales Cloud, HubSpot, Maximizer, Freshsales, and Zendesk's pros and cons to find the best fit for your business.
Software backgroundThe Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software
The Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Learn how a mobile app CRM can help companies collect customer data, track user behavior, and provide personalized experiences that boost customer loyalty and retention. Discover the benefits of adopting a mobile CRM, what makes a good one, and a comparison of mobile CRM systems. Mobile CRM solutions boost client engagement, conversions, and growth.

Latest articles

Definition backgroundKey KPI And Metrics For Call Centers
Definition
March 28, 2023
Key KPI And Metrics For Call Centers
Selecting the right KPIs is crucial but can be challenging: discover how to choose the right metrics for your call center to set goals and improve productivity
Software backgroundbest ERP for small business
Software
March 16, 2023
9 Highly Customizable CRM Systems for Better Sales Management
Discover 9 customizable CRM systems that will help you handle sales, marketing, and customer service from a user-friendly, business-specific workspace. Compare Zoho CRM, Pipedrive, ClickUp, CompanyHub, Salesforce Sales Cloud, HubSpot, Maximizer, Freshsales, and Zendesk's pros and cons to find the best fit for your business.
Software backgroundThe Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software
March 16, 2023
The Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Learn how a mobile app CRM can help companies collect customer data, track user behavior, and provide personalized experiences that boost customer loyalty and retention. Discover the benefits of adopting a mobile CRM, what makes a good one, and a comparison of mobile CRM systems. Mobile CRM solutions boost client engagement, conversions, and growth.
Software backgroundUnleash Your Sales Potential: Best CRMs for Insurance Agencies
Software
March 16, 2023
Unleash Your Sales Potential: Best CRMs for Insurance Agencies
Learn about the top CRM options for insurance agencies, including Zoho CRM, HubSpot CRM, NetSuite CRM, Salesmate, Freshsales, Insureio, Radius, AgencyBloc, Zendesk Sell, and VanillaSoft. Discover the advantages, key features, and potential pain points of each CRM to make an informed decision for your business.
Software backgroundbest ERP for small business
Software
March 16, 2023
11 Best Retail CRM Software Solutions for 2023
Looking for the right retail CRM software to take your business to the next level? In this article, we highlight the top 11 solutions available on the market today, including features and pricing for each, to help you make an informed decision.

Sales & Customer Management: popular categories

Customer relationship management
Sales Management
Customer Satisfaction
Customer Engagement
Call Center
Sales Force Automation
Customer Loyalty
Sales Intelligence
Customer Service
Customer Support
Lead Management
Customer Success
Customer Experience

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Sales & Customer Management: popular software directories

Customer relationship management
Customer Support
Call Center
Customer Service
Sales Force Automation
Customer Experience
Point of Sale (POS)
Sales Management
Customer Success
Sales Enablement
Pricing Optimization
Customer Engagement
Help Desk
Reservation & Booking
Sales Intelligence
Ticketing
Contact Management
Data Extraction
Sales Forecasting
Product Configurator
Customer Loyalty
Predictive Lead Scoring
Customer Satisfaction
Membership Management
Inside Sales
Quoting
Proposal Management
Contact Center
Commission
Configure Price Quote (CPQ)
iPad POS
Customer Reference Management
Lead Management
Ticketing softwares
Customer Prospecting
Payment Terminals
Software backgroundComparing CRM enterprise software solutions
Software
March 15, 2023
Comparing CRM enterprise software solutions
This article compares the features of the most popular Enterprise Customer Relationship Management (CRM) software solutions. Read on to learn about the key differences between the different CRM offerings and find out which one is the best to meet your business needs.
Software backgroundbest ERP for small business
Software
March 3, 2023
CRM for nonprofits: Benefits, Features, and Budgeting
Learn how nonprofit CRM software helps handle donor relationships, fundraising campaigns, volunteer programs, and events. Learn about nonprofit CRM features and how to pay for software, implementation, integration, staffing, and maintenance. A nonprofit CRM can enhance efficiency, fundraising, and operations.
Software backgroundImproving your projects with the right CRM
Software
February 27, 2023
Improving your projects with the right CRM
Customer Relationship Management software can strengthen your projects and help you increase both your client list and profitability. We’ll compare some of the most popular CRM products that will boost your sales.
Tip backgroundCRM System Implementation- Improve Performance By Automating
Tip
February 27, 2023
Create the right CRM implementation strategy
Are you constantly looking for new solutions to improve your customers' experience? By investing in a CRM your company can not only automate and improve efficiency, but also improve your customers' experience. Click here to find out the benefits of a CRM software and how to implement it.

Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.