Sales & Customer Management

Tip Hear ye! Oyez! Active listening applied to sales: better understand your customer's needs Discover how to combine psychology with customer relations by practicing active listening, whether in prospecting or after-sales service.

Tip Develop a sales strategy that REALLY works in 8 steps Follow our guide to define a sales strategy that suits you and will help you achieve your wildest goals. As a bonus, we've included a sample framework for you to download.

Definition What is upsell, and how can you use it with a customer to increase your sales? Upselling is an excellent sales technique for increasing your customers' average shopping basket, and ultimately your sales. Find out how!

Latest articles

Software • June 27, 2025

Mobile CRM: boost your field sales with the best CRM tools

How can you boost the efficiency of your teams on the move? By choosing the right mobile CRM application from our selection.

Software • June 26, 2025

Our selection of the 15 best CRM software packages for start-ups in 2025

Choosing a high-performance CRM plays a key role in your startup's development. We'll help you make the right choice.

Tip • September 12, 2023

Guide to Business Negotiation: Clinch Deals in 6 Steps

Business negotiations are in essence the art of resolving conflicts: understand the steps of the negotiation process to reach win-win deals and grow your business.

Tip • June 25, 2025

The 4 key steps to creating a sales tunnel that converts

Turn your prospects into loyal customers with an effective sales tunnel. The 4 key steps detailed in this article.

Tip • June 25, 2025

How to organize an effective sales tour Methods & tools

What are the methods and tools you can use to organize sales rounds and improve their effectiveness on customer visits?

Software • June 24, 2025

Top 13 CRM software solutions for masterful customer relationship management

Looking for the ideal CRM software to support your business? Follow our guide.

Sales & Customer Management: our software guides

See all software

Mobile CRM: boost your field sales with the best CRM tools How can you boost the efficiency of your teams on the move? By choosing the right mobile CRM application from our selection.

Our selection of the 15 best CRM software packages for start-ups in 2025 Choosing a high-performance CRM plays a key role in your startup's development. We'll help you make the right choice.

Top 13 CRM software solutions for masterful customer relationship management Looking for the ideal CRM software to support your business? Follow our guide.

What's the best CRM software on the market? Selection 2025 of 19 software products Choosing the right CRM is crucial! Features, prices, strengths: discover our comprehensive comparison of the best CRMs on the market. All the information is available on Appvizer.

Sales & Customer Management: trending solutions

Zoho CRM

+200 reviews

Customer relationship management

Learn more

The Smart and Efficient Solution for your Sales Team

Lead Generation

Lead Management

Marketing Automation

Learn more about Zoho CRM

monday service

180 reviews

Customer Service

AI-powered Easy-to-use Ticketing System for Great Service

Learn more about monday service

Seismic

+200 reviews

Sales Enablement

Sales Enablement Software to Boost Business Performance

Learn more about Seismic

monday CRM

+200 reviews

Customer relationship management

Customizable CRM to optimize your sales management

Learn more about monday CRM

Klaviyo

+200 reviews

Customer relationship management

The Only CRM & Marketing Platform Built for B2C

Learn more about Klaviyo

Zoho Desk

+200 reviews

Customer Success

Transform Your Customer Service with Contextual Awareness

Learn more about Zoho Desk

Butlerapp

7 reviews

Reservation & Booking

Streamline Workflow with Smart Task Management

Learn more about Butlerapp

Hiver

+200 reviews

Customer Support

Transform Gmail into a Helpdesk: Efficient & Easy!

Learn more about Hiver

Resaclick

4 reviews

Reservation & Booking

Online appointment booking platform

Learn more about Resaclick

Webmecanik Pipeline - CRM

0 reviews

Customer relationship management

A free CRM tool : Webmecanik Pipeline

Learn more about Webmecanik Pipeline - CRM

Freshdesk

+200 reviews

Customer Service

AI-Powered Help Desk Software for Scalable Customer Support

Learn more about Freshdesk

Easyweek

63 reviews

Reservation & Booking

All-in-one solution for smart scheduling and business manage

Learn more about Easyweek

GoContact

2 reviews

Contact Center

#1 Partner of Choice for Contact Centers

Learn more about GoContact

See all software

Software • June 23, 2025

What's the best CRM software on the market? Selection 2025 of 19 software products

Choosing the right CRM is crucial! Features, prices, strengths: discover our comprehensive comparison of the best CRMs on the market. All the information is available on Appvizer.

Software • June 22, 2025

LiveAgent vs Zendesk: we help you decide between these two customer support software packages

Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.

Software • June 21, 2025

The 11 best ticketing software solutions to reenchant the customer and employee experience

Need an IT helpdesk or customer service management tool? Finding the right ticketing software isn't easy. Find inspiration in our selection, complete with valuable advice.

Tip • August 30, 2023

How to prospect for sales: techniques, tools and steps

How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.

Software • June 21, 2025

The 11 best ticketing software solutions to reenchant the customer and employee experience

Need an IT helpdesk or customer service management tool? Finding the right ticketing software isn't easy. Find inspiration in our selection, complete with valuable advice.

Software • June 21, 2025

The 13 best alternatives to Shopify for transforming your online store

Shopify is undoubtedly the best-known software on the online store market. But it's not for every business. That's why we've selected for you the 13 best alternatives to choose from in 2025!

Software • June 21, 2025

The 13 best alternatives to Shopify for transforming your online store

Shopify is undoubtedly the best-known software on the online store market. But it's not for every business. That's why we've selected for you the 13 best alternatives to choose from in 2025!

Software • June 18, 2025

The 13 best programs for creating and managing a customer database

Customer data is invaluable for personalizing their experience and increasing their satisfaction. Discover 15 software applications that make it easy to retrieve and exploit this data.

Definition • June 18, 2025

Master the 5 stages of the customer lifecycle so you don't lose your prospects along the way!

What is the customer lifecycle? Understanding the different stages of the customer lifecycle is essential for building long-term customer loyalty.

Tip • June 16, 2025

These 8 levers to optimize your customer acquisition strategy

How do you capture the long-term attention of an increasingly fickle customer base? 🤔 This is where a good customer acquisition strategy is essential. Zoom in on the 8 best customer acquisition strategies, with examples to back them up!

Definition • August 30, 2023

The history of CRM: the prominent tool for customer and business

To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.

Tip • June 16, 2025

How do you create a sales brochure that reinforces your brand image?

Tip • June 16, 2025

Create an automated sales tunnel and convert your prospects without lifting a finger!

How can you optimize your online sales with an automated sales tunnel? We take a look at this solution for converting and boosting your online sales.

Tip • June 6, 2025

How to manage your sales team? 7 secrets to make them unstoppable

As a manager, what concrete actions should you put in place to motivate your teams to achieve premium objectives? We tell you all about it!

Tip • June 6, 2025

10 tips to improve the quality of your customer service

Are you getting poor feedback on your customer service? Looking to recruit? Discover 10 tips to boost the quality of your customer service.

Software • June 4, 2025

Zendesk vs Intercom: THE comparison for improving your customer experience in 2025

Compare Zendesk and Intercom: features, pricing, AI, support, integrations. The guide to choosing the best solution for your customer relations.

Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.

Sales & Customer Management

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Sales & Customer Management: our software guides

Sales & Customer Management: trending solutions

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