Sales & Customer Management

Customer relationship management
Sales Management
Customer Satisfaction
Customer Engagement
Call Center
Sales Force Automation
Customer Loyalty
Sales Intelligence
Customer Service
Customer Support
Lead Management
Customer Success
Customer Experience
Definition backgroundThe history of CRM: the prominent tool for customer and business
Definition
The history of CRM: the prominent tool for customer and business
To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.
Tip backgroundHow to prospect for sales: techniques, tools and steps
Tip
How to prospect for sales: techniques, tools and steps
How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.
Definition background4 steps of Ecommerce ERP integration that you need to master
Definition
Why use a CRM? Spoiler: to take care of your customers and boost your business
Get ahead of the competition by signing up for a CRM software. All the benefits of a CRM you need to know to improve your company's success.

Latest articles

Definition backgroundKey KPI And Metrics For Call Centers
Definition
March 28, 2023
Key KPI And Metrics For Call Centers
Selecting the right KPIs is crucial but can be challenging: discover how to choose the right metrics for your call center to set goals and improve productivity
Software backgroundbest ERP for small business
Software
March 16, 2023
9 Highly Customizable CRM Systems for Better Sales Management
Discover 9 customizable CRM systems that will help you handle sales, marketing, and customer service from a user-friendly, business-specific workspace. Compare Zoho CRM, Pipedrive, ClickUp, CompanyHub, Salesforce Sales Cloud, HubSpot, Maximizer, Freshsales, and Zendesk's pros and cons to find the best fit for your business.
Software backgroundThe Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software
March 16, 2023
The Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Learn how a mobile app CRM can help companies collect customer data, track user behavior, and provide personalized experiences that boost customer loyalty and retention. Discover the benefits of adopting a mobile CRM, what makes a good one, and a comparison of mobile CRM systems. Mobile CRM solutions boost client engagement, conversions, and growth.

Sales & Customer Management: popular categories

Customer relationship management
Sales Management
Customer Satisfaction
Customer Engagement
Call Center
Sales Force Automation
Customer Loyalty
Sales Intelligence
Customer Service
Customer Support
Lead Management
Customer Success
Customer Experience

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Sales & Customer Management: popular software directories

Customer relationship management
Call Center
Customer Support
Sales Force Automation
Customer Experience
Customer Service
Point of Sale (POS)
Sales Management
Customer Success
Sales Intelligence
Sales Enablement
Pricing Optimization
Data Extraction
Customer Engagement
Help Desk
Reservation & Booking
Ticketing
Contact Management
Customer Loyalty
Product Configurator
Sales Forecasting
Predictive Lead Scoring
Customer Satisfaction
Customer Prospecting
Membership Management
Inside Sales
Quoting
Proposal Management
Contact Center
Commission
Configure Price Quote (CPQ)
iPad POS
Customer Reference Management
Lead Management
Ticketing softwares
Payment Terminals
Partner Management
Partner Ecosystem Platform
Revenue Growth Management
Software backgroundUnleash Your Sales Potential: Best CRMs for Insurance Agencies
Software
March 16, 2023
Unleash Your Sales Potential: Best CRMs for Insurance Agencies
Learn about the top CRM options for insurance agencies, including Zoho CRM, HubSpot CRM, NetSuite CRM, Salesmate, Freshsales, Insureio, Radius, AgencyBloc, Zendesk Sell, and VanillaSoft. Discover the advantages, key features, and potential pain points of each CRM to make an informed decision for your business.
Software backgroundbest ERP for small business
Software
March 16, 2023
11 Best Retail CRM Software Solutions for 2023
Looking for the right retail CRM software to take your business to the next level? In this article, we highlight the top 11 solutions available on the market today, including features and pricing for each, to help you make an informed decision.
Software backgroundComparing CRM enterprise software solutions
Software
March 15, 2023
Comparing CRM enterprise software solutions
This article compares the features of the most popular Enterprise Customer Relationship Management (CRM) software solutions. Read on to learn about the key differences between the different CRM offerings and find out which one is the best to meet your business needs.
Software backgroundbest ERP for small business
Software
March 3, 2023
CRM for nonprofits: Benefits, Features, and Budgeting
Learn how nonprofit CRM software helps handle donor relationships, fundraising campaigns, volunteer programs, and events. Learn about nonprofit CRM features and how to pay for software, implementation, integration, staffing, and maintenance. A nonprofit CRM can enhance efficiency, fundraising, and operations.

Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.