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10 alternatives to Zendesk for better customer support in 2025

Software • May 28, 2025

10 alternatives to Zendesk for better customer support in 2025

Discover 10 alternatives to Zendesk (and 3 bonuses) to optimize your customer support: free, open source or more flexible tools to suit all budgets.

Why and how to have customer support that makes your customers happy? Strategies and tips

Tip • May 28, 2025

Why and how to have customer support that makes your customers happy? Strategies and tips

Offer effective, differentiating customer support: discover 4 key strategies, best practices and the contribution of AI to build lasting loyalty.

Customer support automation, or how to put technology at the service of customer satisfaction

Tip • May 28, 2025

Customer support automation, or how to put technology at the service of customer satisfaction

Feel like you're spending too much time managing customer support requests? Automate it! Advantages, disadvantages and 6 best practices in this guide. Bonus: a selection of tools to adopt as a matter of urgency.

Ticketing system: improve the efficiency of your ticket management with these 7 programs

Software • May 16, 2025

Ticketing system: improve the efficiency of your ticket management with these 7 programs

7 efficient ticketing systems to centralize your requests, automate your support and improve customer satisfaction. Compare the tools and make the right choice.

Ticketing system: improve the efficiency of your ticket management with these 7 programs

Software • May 16, 2025

Ticketing system: improve the efficiency of your ticket management with these 7 programs

7 efficient ticketing systems to centralize your requests, automate your support and improve customer satisfaction. Compare the tools and make the right choice.

Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].

Software • April 30, 2025

Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].

Centralized information, automation, customer relations at the heart... In 2025, we're no longer subjected to after-sales service, we're driving it. With the right after-sales software! A comparison of 9 tools.