Khoros: Social Media Management Software

Review Khoros: Social Media Management Software - appvizer

Khoros Social Media Management helps brands connect with customers, create exceptional experiences for them, and effectively measure success. By bringing Marketing, Customer Service, and other parts of the organization together with an intelligent design, teams can execute campaigns and make data-driven decisions about social monitoring and social publishing. The end result is a smarter platform that helps cultivate authentic relationships with customers.

Why choose of Khoros?

The community management, marketing, customer service, and commercial services can execute campaigns based on data from social monitoring and interactions with customers in order to make strategic decisions based on the results and the available data.

The end result is an intelligent platform that helps cultivate an authentic and productive relationship with customers.

Main Functions of Khoros

  • Social media management,
  • Social media integration & centralization,
  • Publication of contents,
  • Generation of analytics and reports,
  • Creation of complete profiles of the clients (synchronization with CRM, interests, tags, comments of the services, etc.),
  • Self-service options for the client.

Editor: Khoros, LLC

Strengths of Khoros

Khoros demo and screenshots

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Khoros customers

No customer reference

Khoros pricing and features

Plans & Pricing

standard
Contact us

Features

Customer Support
Case Management
Customer Community (Forum, FAQ)
Customer Profile
Help Desk
Live Chat
Recurrent Issues Management
Solution Management
Tickets Allocation

Services

Security & Confidentiality
Secure Sockets Layer (SSL)

Data hosted in the following countries: France

Great customer service
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