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Customer relationship management

Definition backgroundThe history of CRM: the prominent tool for customer and business
Definition
The history of CRM: the prominent tool for customer and business
To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.
Tip backgroundHow to prospect for sales: techniques, tools and steps
Tip
How to prospect for sales: techniques, tools and steps
How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.
Definition background4 steps of Ecommerce ERP integration that you need to master
Definition
Why use a CRM? Spoiler: to take care of your customers and boost your business
Get ahead of the competition by signing up for a CRM software. All the benefits of a CRM you need to know to improve your company's success.

Latest articles

Software backgroundbest ERP for small business
Software
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March 16, 2023
9 Highly Customizable CRM Systems for Better Sales Management
Discover 9 customizable CRM systems that will help you handle sales, marketing, and customer service from a user-friendly, business-specific workspace. Compare Zoho CRM, Pipedrive, ClickUp, CompanyHub, Salesforce Sales Cloud, HubSpot, Maximizer, Freshsales, and Zendesk's pros and cons to find the best fit for your business.
Software backgroundThe Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software
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March 16, 2023
The Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Learn how a mobile app CRM can help companies collect customer data, track user behavior, and provide personalized experiences that boost customer loyalty and retention. Discover the benefits of adopting a mobile CRM, what makes a good one, and a comparison of mobile CRM systems. Mobile CRM solutions boost client engagement, conversions, and growth.
Software backgroundUnleash Your Sales Potential: Best CRMs for Insurance Agencies
Software
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March 16, 2023
Unleash Your Sales Potential: Best CRMs for Insurance Agencies
Learn about the top CRM options for insurance agencies, including Zoho CRM, HubSpot CRM, NetSuite CRM, Salesmate, Freshsales, Insureio, Radius, AgencyBloc, Zendesk Sell, and VanillaSoft. Discover the advantages, key features, and potential pain points of each CRM to make an informed decision for your business.

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Customer relationship management: our software guides

Software backgroundbest ERP for small business
Software
9 Highly Customizable CRM Systems for Better Sales Management
Software backgroundThe Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software
The Ultimate Guide to Mobile CRM: Enhancing Customer Engagement and Boosting Sales
Software backgroundUnleash Your Sales Potential: Best CRMs for Insurance Agencies
Software
Unleash Your Sales Potential: Best CRMs for Insurance Agencies
Software backgroundbest ERP for small business
Software
11 Best Retail CRM Software Solutions for 2023

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Software backgroundbest ERP for small business
Software
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March 16, 2023
11 Best Retail CRM Software Solutions for 2023
Looking for the right retail CRM software to take your business to the next level? In this article, we highlight the top 11 solutions available on the market today, including features and pricing for each, to help you make an informed decision.
Software backgroundComparing CRM enterprise software solutions
Software
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March 15, 2023
Comparing CRM enterprise software solutions
This article compares the features of the most popular Enterprise Customer Relationship Management (CRM) software solutions. Read on to learn about the key differences between the different CRM offerings and find out which one is the best to meet your business needs.
Software backgroundbest ERP for small business
Software
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March 3, 2023
CRM for nonprofits: Benefits, Features, and Budgeting
Learn how nonprofit CRM software helps handle donor relationships, fundraising campaigns, volunteer programs, and events. Learn about nonprofit CRM features and how to pay for software, implementation, integration, staffing, and maintenance. A nonprofit CRM can enhance efficiency, fundraising, and operations.
Software backgroundImproving your projects with the right CRM
Software
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February 27, 2023
Improving your projects with the right CRM
Customer Relationship Management software can strengthen your projects and help you increase both your client list and profitability. We’ll compare some of the most popular CRM products that will boost your sales.
Tip backgroundCRM System Implementation- Improve Performance By Automating
Tip
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February 27, 2023
Create the right CRM implementation strategy
Are you constantly looking for new solutions to improve your customers' experience? By investing in a CRM your company can not only automate and improve efficiency, but also improve your customers' experience. Click here to find out the benefits of a CRM software and how to implement it.
Software background12 software to help you understand better the cost of a CRM
Software
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February 6, 2023
12 software to help you understand better the cost of a CRM
Customer Relationship Management technology helps companies generate new leads, retain clients, manage marketing, and increase revenue. Sounds important! Let’s compare the costs and features of 12 popular CRM products.
Tip backgroundLead Conversion: Tips to Transform Potential Customers
Tip
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December 10, 2021
Lead Conversion: Tips to Transform Potential Customers
CRM is a valuable tool for sharing information, tracking contacts and planning prospecting. It is The solution for optimizing your commercial activity and look no further than in this article to give you tips on how to measure and be successful at lead conversions
Software background8 best CRM for freelancers in 2021 [comparison]
Software
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October 22, 2021
8 best CRM for freelancers in 2021 [comparison]
Staying organized and managing all the client’s information are always the hardest parts of freelancing. Discover how CRM software can help freelancers and the 8 best CRM for freelancers in 2021!
Definition backgroundSales Closing Questions and Tips to Seal the Deal
Definition
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September 24, 2021
Sales Closing Questions and Tips to Seal the Deal
Do you sometimes struggle towards the end of a sale? Do things start to unravel just when they seem to be coming to a successful end? Don't worry, we have tips and suggestions to make sure the next closure you have is a successful one.
Definition backgroundCRM advertising: A must-have for businesses to target the right customers
Definition
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September 21, 2021
CRM advertising: A must-have for businesses to target the right customers
You wish for your marketing strategies to not go waste and truly understand and answer customers' needs, then you need a CRM software. You no longer have to worry about lost records, every essential information is stored, which increases better customer service and business reputation.
Tip backgroundValue proposition template: benefits for customers and business
Tip
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August 31, 2021
Value proposition template: benefits for customers and business
You always want to be positioned at the top of a customer's needs and differentiate yourself from the market's proposition, why not invest in the one thing that can give you ​that clear vision and understanding. And we've also got you covered with a free to download template.
Tip backgroundA good deal of online marketing go to waste in such a competitive online world. There is a reason the old door to door becomes the new every time. That is because it is the most intimate you can get with customers and prospects. Loyalty comes from trust.
Tip
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August 26, 2021
Door to door selling: the customer sales marketing that never fails
A good deal of online marketing go to waste in such a competitive online world. A reason why the old door to door becomes the new every time. That is because it is the most intimate you can get with customers and prospects. Loyalty comes from trust.
Definition backgroundWhat Is a SaaS Customer Journey, and Why and How Is It Important for Businesses?
Definition
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August 17, 2021
What Is a SaaS Customer Journey, and Why and How Is It Important for Businesses?
With the evolution of social media, technology, it is important for a company to be present on all platforms in order to not only generate leads but also create the best customer service. Which is why SaaS customer journey was to created to better understand the customer, not only for his clicks but for his emotions as well. It turns that data into a more human experience.
Tip backgroundThe importance of customer visits: Tools & tips
Tip
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August 4, 2021
The importance of customer visits: Tools & tips
Want customer loyalty? Don't miss out on customer visits, the important and beneficial tool you need to keep lasting relationship with your customer. Tips will guide you from the what, how, preps and finally to deals guaranteed.
Software backgroundSmall business CRM software for 2021: Reviews and Comparison
Software
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June 17, 2021
Free CRM software comparison 2021
Are you looking for a complete and efficient CRM software without breaking the bank? Discover our selection of the 3 best free CRM solutions to optimize your customer management experience!
Software background6 Alternatives to Salesforce: Finding Your Perfect CRM
Software
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May 20, 2020
6 Alternatives to Salesforce: Finding Your Perfect CRM
Find the perfect CRM to meet the needs of your business. Look at the pros, cons and main features of 6 solid CRM apps, compared to Salesforce - the world’s leading CRM app. The CRMs are geared towards a variety of business types, sizes and budgets. In a diversifying market, one size does not necessarily fit all, and bigger is not always better. The freelancer doesn’t have the same requirements as a company with 10 employees - nor the budget. Find out more about You don’t need a CRM, Sellsy, Pipedrive, Zoho, Base and Teamleader.

Customer relationship management: other categories to discover

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