
What is LiveAgent?
It is fully-featured help desk software that helps companies all around the world bring personalization to their customer interactions with an ultimate all-in-one help desk solution.
LiveAgent boasts the fastest live chat widget on the market and is the most reviewed and #1 rated help desk software for SMBs in 2020.
Functionalities of LiveAgent
universal inbox,
real-time live chat with real-time typing view,
built-in inbound and outbound call center,
a robust customer service portal,
customizable knowledge base,
a powerful analytics package,
FAQs, feedback and suggestions, or community forum.
possibility to personalize your communication,
customer segmentation,
built-in CRM,
customer knowledge base, etc.
Editor: QualityUnit
Strengths of LiveAgent
- Robust omni-channel help desk features
- Great price / performance ratio
- Fully customizable
LiveAgent demo and screenshots










LiveAgent customers
No customer reference