LiveChat : Customer Relationship Management (CRM) Software
LiveChat: in summary
LiveChat is a live chat software that can be inserted on a retailer's website. It allows Internet users to interact online with a support member.
Live Chat with LiveChat
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LiveChat allows you to set up a live chat tool on your e-commerce site to provide real-time support to customers. On the company's website, customers can click on the notification button that connects them to a support member:
- To request information
- To request advice
- To make a comment
Improve Your Responsiveness with Customers
LiveChat has a web application that allows you to access all conversation requests and respond to messages from visitors.
In addition, there is information about each Internet user: name, location, contact email, number of interactions, etc.
The LiveChat mobile application allows media members to always be connected.
LiveChat - LiveChat-screenshot-0 
LiveChat - LiveChat-screenshot-1 
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LiveChat - LiveChat-screenshot-4 LiveChat: its rates
standard
Rate
On demand
Clients alternatives to LiveChat
Streamline customer service with easy-to-use software that organizes tickets and automates responses.
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With Freshdesk, agents can collaborate on tickets, track customer history, and customize workflows to fit their needs. Plus, AI-powered features like suggested responses and sentiment analysis make customer interactions more efficient.
Read our analysis about FreshdeskBenefits of Freshdesk
Transparent pricing
Intuitive UI
24/7 assistance
Streamline customer interactions with intuitive workflows, automation, and real-time analytics for enhanced service efficiency.
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monday service offers a comprehensive solution for managing customer interactions. Key features include intuitive workflows that simplify the handling of inquiries, automation to reduce manual tasks, and real-time analytics for tracking performance metrics. These tools work together to enhance service efficiency, ensuring that teams can respond quickly and effectively to customer needs while maintaining high satisfaction levels.
Read our analysis about monday serviceBenefits of monday service
AI-Driven Automation and Resolution
Cross-Departmental Flexibility
Customizable, No-Code Workflow Design
Cloud-based platform offering multi-channel communication, real-time analytics, automated workflows, and seamless integration with existing CRM systems for effective customer engagement.
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GoContact is a robust cloud-based contact center solution designed to enhance customer engagement through multi-channel communication. It offers real-time analytics to track performance metrics, automated workflows for efficient task management, and seamless integration capabilities with popular CRM systems. These features empower businesses to improve response times and deliver personalized experiences, all while streamlining operations and maximizing productivity in customer service environments.
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