
RemOnline : Workshop Management Software for Service Businesses
RemOnline: in summary
RemOnline is a cloud-based workshop management software designed for service-oriented businesses such as repair shops, maintenance centers, electronics service providers, and similar SMEs. It helps workshop owners and managers streamline operations across order processing, inventory, staff workload, and customer communications. With features like job tracking, integrated invoicing, and analytics, RemOnline is suited for both single-location and multi-location operations seeking transparency and efficiency in daily workflows.
Key advantages of the platform include real-time job monitoring, end-to-end inventory control, and built-in performance analytics, which together help businesses reduce manual errors, optimize resources, and improve customer satisfaction.
What are the main features of RemOnline?
Work order management for service tracking
RemOnline allows workshops to efficiently create, assign, and monitor service jobs in real time. Orders can be grouped by status (e.g. diagnostics, repair, ready for pickup), and each technician's workload is visible at a glance.
Create job orders with detailed diagnostics, status updates, and deadlines
Add notes, photos, and files to each job
Track order progress and history across departments
Enable status notifications for customers via SMS or messaging integrations
Inventory and parts control
The system includes full inventory management tools to support repairs and sales, minimizing lost parts and out-of-stock delays.
Register incoming stock with supplier details and serial numbers
Automatically reserve parts for approved jobs
Track usage by job order and employee
Perform stocktaking with discrepancy tracking
Integrated sales and invoicing
RemOnline enables workshops to handle sales transactions, invoicing, and payments within the same platform, reducing the need for external tools.
Issue invoices and receipts directly from service orders
Accept payments in multiple methods (cash, card, etc.)
Apply tax rules and discounts
Track outstanding payments and financial performance
Employee performance and time tracking
With built-in HR and scheduling functions, managers can analyze staff efficiency and better allocate workload.
Assign tasks and monitor time spent per job
Track employee attendance and shift scheduling
Analyze productivity by employee or team
Integrate with payroll exports for streamlined accounting
Analytics and reporting dashboards
RemOnline provides customizable reports and KPIs to monitor operational and financial health.
Dashboard overview with key metrics (order volume, average repair time, revenue)
Filtered reports by branch, service category, employee, or date
Exportable data for deeper analysis in external tools
Compare monthly trends and forecast demand
Why choose RemOnline?
Designed specifically for service workshops, not generic CRMs or ERPs
All-in-one platform combining job management, parts inventory, sales, and reporting
Real-time process visibility, reducing job delays and miscommunication
Multi-location support, ideal for growing workshop networks
Positive user feedback on automation, speed of order handling, and reduced human error
RemOnline is especially suited for repair-oriented businesses seeking a focused tool to manage daily workshop tasks without the complexity of enterprise software.
RemOnline: its rates
Standard
Rate
On demand
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