Creatio
Creatio is a cloud-based CRM platform that automates easily your workflows with no-code and full customization. This software’s plans include marketing, sales, services, and Studio Creatio allowing you to explore the industry workflows for 20 verticals.
Creatio provides service for every type of business, from small and medium enterprises to large corporations to help them digitize workflows, and improve their productivity.
Features
Here are the features of Creatio that you should consider:
Salesforce automation: a wide range of powerful tools allowing you to boost your sales force productivity and generate leads such as lead management, opportunities management, orders & invoice, etc. with real-time data.
Marketing: lots of functionalities to improve the conversion rate and optimize your marketing strategy such as campaign management, email marketing, hand-off to sales, etc.
Customer service: access to email, live chat, dashboard, report & analytics all-in-one hub.
Full customization: Creatio gives you the opportunity to personalize easily your workflows with a drag-and-drop interface, and friendly AI assistant.
Mobile app with mobile user support
CRM and BPM combination: It allows you to not only automate the business processes but also build better customer relationships. This is the highlight that makes Creatio different from the other software in the industry.
Pricing
Creatio CRM is not available in a free version but offers a free trial. The paid version of Creatio CRM is available from $25 per user per month.
Advantages of Creatio
- Friendly interface
- Full customization
- Wide range of support options
Prices and features of Creatio
Customer reviews about Creatio (0)
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Our test on Creatio
Creatio is a process-driven, cloud-based CRM software with no code and full customization. It connects the marketing, sales, and customer service into one platform, effectively helping you have a global vision on the complete customer journey (from lead generation to sales to customer loyalty). The BPM platform is an integral part of Creatio that enables the enterprise to outperform most CRM vendors. The fusion of CRM and BPM enables companies of all sizes to design and automate business processes to deliver an exceptional customer experience.
Highly customizable and intuitive, Creatio applications give companies of all sizes and in all sectors the most powerful tools to manage customer processes and offer an outstanding customer experience. Whether you are a small and medium business or a large enterprise, Creatio will adapt to meet your needs.
Creatio’s plans include Sales Creatio, Marketing Creatio, Studio Creatio, and Service Creatio. Here is the description detailed for you!
Sales Creatio
Creatio is a cloud-based CRM system that enables end-to-end sales force automation, from lead management to enterprise sales. Use out-of-the-box processes to completely manage the sales cycle! The Sales Creatio provides innovative solutions for order management and sales force management to help you streamline the sales processes and guide the sales representative right on the field.
Marketing Creatio
Creatio gives you the powerful tools to optimize your marketing strategy, improve the conversion rate, and your lead management process. Some relevant features are hand-off to sales, report & analytics tools, bulk management tools, email marketing, campaign management, etc.
Studio Creatio
Why does it call “Studio Creatio”? Because it gives us the opportunity to change the general interface into our own working “studio”. With Creatio, you can build your workflow and customize the dashboard without knowing high tech knowledge. The great thing is that it is uncomplicated to design your own platform thanks to the easy-to-use interface, and friendly AI assistant.
Service Creatio
Once again, not only you can create your own working environment, but also you can benefit from the automated customer service that is ready to help you anytime you need it. You can have access to everything from email, live chat, common working place, dashboard, database, all-in-one central platform.
Review on the web
Overall, Creatio gets a rating of 4/5 on most software reviews sites. Users claim that Creatio is an easy-to-use platform with full customization and like the fact they don’t have to have the high-tech knowledge to use. The only drawback is the lack of social media integrations.
CRM and BPM combination
The combination of CRM and BPM allows you to not only automate the business processes but also take care of customer experiences. This is the special point that makes Creatio stands out from the other competitors.
Easy-to-use interface
Another reason that helps Creatio have a good rating is its beginner-friendly interface. Not only you can design your own working “studio” but you can also benefit from the usage guide of its AI assistant.
Customer support
Creatio provides lots of customer support options such as live chat, email, phone. Furthermore, Creatio Academy will give you exclusive training documentation and answer all your technical questions.
Our opinion on Creatio
To sum up, Creatio is an innovative CRM & BPM platform that you should try. If you are looking for faster implementation, with a monthly subscription that includes upgrade and support costs, Creatio cloud-based CRM can help you get started quickly while avoiding capital expenses.
