Where Thought Leaders go for Growth

Freshworks: in summary

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What is Freshworks?

Freshworks is a CRM software that carries out many diverse and relevant actions for companies wishing to expand. First of all, Freshsales allows you to monitor your e-mails, which allows you to see in real-time when e-mails are opened, but also how often they are opened. It is also possible to carry out sales campaigns in an optimized manner.

Features of Freshworks

Enables personalized event tracking using detailed customer data.
Identifies the interactions with the product that have generated the most interest in order to prepare relevant conversations with prospects.
Performs segmentation by customer behavior.
Gives full visibility on contracts for each stage of the sale.
Helps you to visualize the contracts to be targeted each day.
Allows you to anticipate the activities expected over the coming months.
Enables the creation or modification of customized reports on prospects and contacts.

Appvizer's opinion

Freshworks is a complete CRM that is as effective in terms of customer relations as it is in terms of work and employee management. With more than 150 features and 5 modules, it meets the needs of businesses in any sector and any size. Installation is quick, the software easy to use, and integrations with other applications are very convenient.