Koban: CRM & Marketing automation, much more than just a CRM

Koban is an extremely comprehensive CRM, specifically aimed at small and medium sized businesses who are seeking an intuitive and modern tool to manage the entire sales process.

From a commercial perspective, Koban CRM allows you to manage and segment accounts and contacts, plan and archive actions, and share via a calendar and an integrated business-focused social network. The visual management of sales processes allows you to track each opportunity until it is closed. You will also have access to 2 integrated modules for email and phone campaigns.

For marketing, Koban allows you to record the behavior of visitors to your website/ blog, and create commitments in order to generate qualified leads. You can configure and manage automated and personalized scripts for leads, prospects or even current customers. You can also manage event registration processes, or the efficiency of your publications on social networks, for example.

Koban goes all the way, by integrating the entire administration of sales (orders, invoices, payment tracking, contracts and renewals, accounting exports, management of suppliers/purchases and stocks).

Koban is extremely innovative, featuring a smart module which allows you to plan visits, relaunch a contract, manage sales pitches and deal with objections ahead of an appointment...

Editor: eBazten

Strengths of Koban

  • Certifications: GDPR

Koban demo and screenshots

Koban customers

Koban pricing and features

Plans & Pricing

Start
Professionnel
Entreprise
29 /month /user
45 /month /user
65 /month /user

Prix pour le 1er utilisateur 19€ / mois par utilisateur supp

Prix pour le 1er utilisateur 25€ / mois par utilisateur supp

Prix pour le 1er utilisateur 35€ / mois par utilisateur supp

Features

Analytics
Custom Queries
Dashboards
Data Deduplication
Data Import/Export
Filters
KPI
Application Settings
DKIM configuration DomainKeys Identified Mail
Dashboard
Data Import & Export (CSV, XLS)
Multi-company
POP3 / IMAP
SPF configuration Sender Policy Framework
User Management
Management of Rights
Multiple Currencies Management Ability to manage multiple currencies
Billing & Invoicing
Delivery Note
Payment Follow-Up
Purchase Order
Quote to Invoice Conversion
Sending Invoices by Email
Contract Management
Multiple VAT Rates
Collaboration
Calendar Syncing
Conversations and Posts Collaborative discussions between team members
Create Tasks by Email
Managing Attachments
News Feed
Note Taking Management of a task list and note-taking
Notes
Shared Calendars
Task Management
Time Management
Event Scheduling
Marketing Automation
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Campaign Scheduling
Campaigns Management
Campaigns Reports Clics, ROI
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Error Management Wrong address, NPAI
Email Templates
Emails Scheduling
Newsletter Management
Opt-out / Unsubscribe Management
Population Targeting Segmentation & profiling
Responsive Email Adaptive emails; messages adapt to the size of the screen
SMS campaign
Transactional Messaging
Unsubscribe Page
Landing Page
Scenario Management
Procurement
Catalogue / Price Book
Goods / Items Management
Purchasing
Purchasing Follow-up
Supplier Invoice Management
Supplier Order Management
Project Management
Project Planning
Projects Overview / Follow Up
Sales Force Automation
Access to a Collaborative Database of BtoB Contacts Source of targeted contacts that can be used for sales purpose
Account Management Management of company information
BtoB Approach
BtoC Approach
Contact Management Editing and follow-up of contacts for a given company
Contact Type Client, Prospect
Custom Quote
Customer Portfolio Groups of customers
Lead Management Managing prospective customers from generation of leads to their conversion into sales and long-term relationships.
Opportunity Management Deal that can possibly be gained following the qualification of a lead
Prospection
Quote Proposal Avoidance
Sales Process and Pipeline Customer life cycle management
Sales Report Conversion rate, team performance, best sales
Salespeople Management
Segments / Populations Possibility to group contacts by type
Tracking of Sales Proposals Tracking of sales offers that informs you whether or not the document you sent has been read.
Automated Reminders Notification in order to call back a prospect or a customer
Lead Scoring Prospect qualification
Sales Lead Lifecycle Management
Web Design
Website Visitor Tracking
Traffic Source Tracking

Services

Integration & Interoperability
API, Web Service Restful APIs
Mac OS
Windows OS
Website (plugin, form)
Support
24/7 Support
Configuration Support
Knowledge Base (tutorials, demos)
On-site Training

Data hosted in the following countries: France, Ireland, Netherlands