Hubicus Groupe BVA: Monitoring the quality of your customer experience

Hubicus provides a powerful real-time tool to manage the quality of your customer experience.

360° Quality Management: Quality delivered by your contact centers, quality perceived by your customers, quality known by your employees and quality recommended by our experts.

Services in Do It Yourself: Quality Monitoring, Feedback Management. Abilities.

Multi-channel evaluation grids
Many media to distribute your questionnaires,
Automatically triggered investigations,
Powerful real-time reporting and collaboration tool
Competency quiz.

Hubicus provides a global SaaS software offer.

Editor: Hubicus Groupe BVA

Strengths of Hubicus Groupe BVA

Real-Time
Do It Yourself / Do It For Me
360° view of the quality
Certifications: NF Logiciel

Hubicus Groupe BVA demo and screenshots

Hubicus Groupe BVA customers

Hubicus Groupe BVA pricing and features

Plans & Pricing

Standard

189 /year /user

Soit 15,75 €HT/mois pour une qualité optimale

Features

Customer Support

Feedback & Customer Satisfaction

Service Quality Management

Questionnaire

Conditional Branching (Questions and Pages)

Customized Forwarding Upon Completion of the Survey

Multilingual Surveys

Online Questionnaire Creation

Question Grouping

Questionnaire Templates

Real-Time Responses

Summary of Results

Talent Management

Employee Performance and Potential

Employee Satisfaction

Skills Management

Training

Objectives Evaluation

Data hosted in the following countries: France

Integrations Hubicus Groupe BVA

Service Cloud

Customer Service Software to Build Customer Loyalty

How Phygital Will Transform Your PoS

Phygital allows retailers to design immersive experiences for their customers in their physical point-of-sales, thanks to digital tools. We’ll help you learn how to integrate phygital to your marketing strategy and help your business reach new heights!