Hubicus provides a powerful real-time tool to manage the quality of your customer experience.
360° Quality Management: Quality delivered by your contact centers, quality perceived by your customers, quality known by your employees and quality recommended by our experts.
Services in Do It Yourself: Quality Monitoring, Feedback Management. Abilities.
- Multi-channel evaluation grids
- Many media to distribute your questionnaires,
- Automatically triggered investigations,
- Powerful real-time reporting and collaboration tool
- Competency quiz.
Hubicus provides a global SaaS software offer.
Editor: Hubicus Groupe BVA
Strengths of Hubicus Groupe BVA
- Do It Yourself / Do It For Me
- 360° view of the quality
- Certifications: NF Logiciel