easiware: The CRM of desirable companies!

With our customer relationship management software in SaaS mode, easicrm, you manage your sales contacts, manage your sales, optimize your marketing actions, process your customers' complaints and manage your call center.

The customizability, ergonomics and user-friendliness of each module guarantee easy and fast handling by users. Thanks to its 5 separable and complementary modules, the CRM easicrm suite enables large and medium-sized companies to cover all their needs related to customer relationship management.

Editor: EASIWARE SAS

Strengths of easiware

easiware demo and screenshots

easiware customers

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easiware pricing and features

Plans & Pricing

BtoB

Features

Analytics

Dashboards

Objectives Management

Collaboration

Conversations and Posts

Intranet/Community

Knowledge Base, Wiki

News Feed

Note Taking

Shared Calendars

Task Management

Customer Support

Case Management

Claims Management

Communications History

Customer Community (Forum, FAQ)

Customer Interface

Customer Profile

Customer Support Dashboard

Escalation

Feedback & Customer Satisfaction

Help Desk

Live Chat

Queue Management

Recurrent Issues Management

Standardized Responses

Ticketing

Tickets Allocation

Document Management

Document Library

Document Sharing (Files)

Marketing Automation

Campaigns Management

Campaigns Reports

Email Templates

Mass Email

SMS campaign

Procurement

Catalogue / Price Book

Services

Integration & Interoperability

API, Web Service

Social Networks Integration

Telecom Network

Website (plugin, form)

Mobility

Mobile App

Data hosted in the following countries: France

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