search Where Thought Leaders go for Growth

Gorgias : The All-in-One Customer Support Platform

Gorgias : The All-in-One Customer Support Platform

Gorgias : The All-in-One Customer Support Platform

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Are you the publisher of this software? Claim this page

Gorgias: in summary

Gorgias is an all-in-one customer support platform that helps businesses streamline their customer support operations. With Gorgias, businesses can manage customer interactions across multiple channels, automate repetitive tasks, and provide personalized support to their customers.

Key Features

Multichannel Support

Gorgias allows businesses to manage customer interactions across multiple channels, including email, chat, social media, and phone. This means that businesses can easily respond to customer inquiries from a single platform, without having to switch between different tools.

Automation

Gorgias helps businesses automate repetitive tasks, such as answering common questions and processing returns. This allows support teams to focus on more complex issues and provide personalized support to their customers.

Personalization

Gorgias allows businesses to provide personalized support to their customers by using customer data to tailor their responses. For example, businesses can use information about a customer's purchase history to provide more targeted support.

Integrations

Gorgias integrates with a wide range of third-party tools, including Shopify, Magento, WooCommerce, and more. This allows businesses to easily access customer data and provide better support to their customers.

Benefits

  • Streamline customer support operations
  • Improve response times
  • Increase customer satisfaction
  • Reduce support costs
  • Increase sales through personalized support
Gorgias - Gorgias-screenshot-0 Gorgias - Gorgias-screenshot-0
Gorgias - Gorgias-screenshot-1 Gorgias - Gorgias-screenshot-1

Gorgias: its rates

Standard

Rate

On demand

Clients alternatives to Gorgias

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with intuitive software that prioritizes efficiency and organization.

chevron-right See more details See less details

With advanced features like automated case routing and customizable workflows, this software maximizes productivity and promotes customer satisfaction. Its user-friendly interface simplifies communication and enhances team collaboration, allowing for seamless issue resolution.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

monday service

AI-powered Easy-to-use Ticketing System for Great Service

star star star star star-half-outlined
4.6
Based on 180 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer interactions with intuitive workflows, automation, and real-time analytics for enhanced service efficiency.

chevron-right See more details See less details

monday service offers a comprehensive solution for managing customer interactions. Key features include intuitive workflows that simplify the handling of inquiries, automation to reduce manual tasks, and real-time analytics for tracking performance metrics. These tools work together to enhance service efficiency, ensuring that teams can respond quickly and effectively to customer needs while maintaining high satisfaction levels.

Read our analysis about monday service

Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

Learn more

To monday service product page

GoContact

#1 Partner of Choice for Contact Centers

star star star star star
5.0
Based on 2 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Cloud-based platform offering multi-channel communication, real-time analytics, automated workflows, and seamless integration with existing CRM systems for effective customer engagement.

chevron-right See more details See less details

GoContact is a robust cloud-based contact center solution designed to enhance customer engagement through multi-channel communication. It offers real-time analytics to track performance metrics, automated workflows for efficient task management, and seamless integration capabilities with popular CRM systems. These features empower businesses to improve response times and deliver personalized experiences, all while streamlining operations and maximizing productivity in customer service environments.

Read our analysis about GoContact
Learn more

To GoContact product page

See every alternative

Customer reviews about Gorgias

star star star star star-half-outlined
4.7
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.