iAdvize : The Conversational Platform
iAdvize: in summary
iAdvize is a conversational platform that brings a profitable human touch to the digital experience at scale.
The Conversational Platform
iAdvize is a conversational platform that allows more than 2,000 brands in 100 countries to bring a profitable human touch to the digital experience at scale, using a blend of human touch and artificial intelligence. We connect customers with experts available 24/7 via messaging.
iAdvize is a ‘Gartner Cool Vendor’ certified platform that generates value for brands such as Disney, TUI, L’Oréal, Nespresso. In 2019, a Forrester study proved that a 64% ROI can be achieved.
Advantages of iAdvize
iAdvize allows you to significantly increase business performance by exploiting the following features:
- Independent experts guarantee you the possibility to answer all possible questions without having to hire and train more employees;
- Automatic question detection prevents you from letting an Internet user interested in your products leave;
- iAdvize reduces the boundary between people and technology;
- Managing customer relationships allows you to engage potential customers and convert them into ambassadors.
iAdvize - Measure and optimize your business performance by following your KPIs 
iAdvize - Start a conversation with your customers in real time across all channels via a single platform 
iAdvize - Call upon iBBU, the first on-demand sales force to meet your clients on evenings and weekends. 
iAdvize - Automate some of your customer service and your qualifying Leads 
iAdvize - Choose the best contact channel based on your target and then by urging the messaging. iAdvize: its rates
Standard
Rate
On demand
Clients alternatives to iAdvize
Streamline customer interactions with intuitive workflows, automation, and real-time analytics for enhanced service efficiency.
See more details See less details
monday service offers a comprehensive solution for managing customer interactions. Key features include intuitive workflows that simplify the handling of inquiries, automation to reduce manual tasks, and real-time analytics for tracking performance metrics. These tools work together to enhance service efficiency, ensuring that teams can respond quickly and effectively to customer needs while maintaining high satisfaction levels.
Read our analysis about monday serviceBenefits of monday service
AI-Driven Automation and Resolution
Cross-Departmental Flexibility
Customizable, No-Code Workflow Design
To monday service product page
Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.
See more details See less details
Mobile Service Cloud is a comprehensive customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralizing all customer interactions on a single platform.
Read our analysis about Mobile Service CloudTo Mobile Service Cloud product page
Streamline customer service with integrated support ticketing, live chat, and knowledge base.
See more details See less details
Zendesk is a leading Customer Support software designed to enhance customer service experiences. It features an all-in-one support ticketing system, live chat capabilities for instant connection, and a comprehensive knowledge base to empower customer self-service. Zendesk's customizable platform allows businesses to tailor support channels to meet their specific needs, ensuring efficient and effective client interactions.
Read our analysis about ZendeskBenefits of Zendesk
Omnichannel Approach
World leader, rapid changes
To Zendesk product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.