In the age of collaborative and digital technology, having a quality customer service has become a strategic imperative that can make the difference between your offer and that of your competitors.
That's why our teams have developed a solution dedicated to technical support and customer relations: Jamespot Technical support.
With the Jamespot Technical Support solution, fully manage the support process within a single tool, from opening the ticket to closing it.
The system also provides you with statistics and reports that make it easy to track your support management.
With Jamespot Enterprise Social Network applications, build a collaborative knowledge base and knowledge base.
With the semantic detection system, users are not likely to ask the same question twice. When the question is submitted, the system proposes similar questions and answers.
Strengths of Jamespot Support technique
Jamespot Support technique demo and screenshots
Jamespot Support technique customers
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