Jamespot: in summary

What is Jamespot?

Jamespot is a user and customer support solution that allows you to process requests and build an active community of users.

With the Jamespot Technical Support solution, you can fully manage the support process within a single tool, from opening the ticket to closing it.

Benefits of Jamespot

  • The system provides you with statistics and reports that make it easy to track your support management.

  • You can build a collaborative knowledge base.

  • With the semantic detection system, users are not likely to ask the same question twice. When the question is submitted, the system proposes similar questions and answers.

  • It is perfect for any business and organization that wants to implement a digital workplace. 

Jamespot - The team publishes information for customers (news, developments, events). The information is centralized in one area: the CSR
Jamespot - The team publishes information for customers (news, developments, events). The information is centralized in one area: the CSR
Jamespot - The team publishes information for customers (news, developments, events). The information is centralized in one area: the CSR
Jamespot - The FAQ application can create a dynamic, interactive FAQ
Jamespot - Rich indicators monitor precisely the activity of the support
Jamespot - Through the application Q & A, your customers can ask questions and get answers from other clients
Jamespot - The support department takes a look at all existing support requests.
Jamespot - With features specific to enterprise social network Jamespot the support teams interact with customers

Jamespot: its rates and features

Tarif Unique
€39.00
/month /user

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