OneTone.ai : AI-powered tool for Customer Service & QA Leaders
OneTone.ai: in summary
OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications.
By using OneTone.ai you can:
Save 25%-50% of your CS & QA Leaders' and Supervisors' time.
Compare the qualities of your agents within a minute based on real-time data from 100% of their conversations.
Replace manual reviewing and improving (feedback) of your customer support agents with the automated AI solution.
Get a quality comparison of all your multi-language agents.
OneTone.ai monitors issues such as:
Missing CTA (Call-To-Action, e.g. not link added to the product, no solution provided, etc.)
Negative tone, Vulgar words, Arguing, Spelling mistakes, Company Code mistakes
Not answering all the customer questions
Solving a customer request incorrectly
OneTone.ai is powered by highly advanced AI technology using similar algorithms like ChatGPT from OpenAI. It helps Customer Service and Quality Assurance teams increase Customer Satisfaction and improve metrics such as Agent Quality Score, NPS, CSAT, etc.
OneTone.ai brings real value to all companies heavily interacting with their customers in a written form.
Its benefits
Saving time
Evaluate agents
Automate improvement
Multilingual quality comparison
OneTone.ai: its rates
Standard
Rate
On demand
Clients alternatives to OneTone.ai
Boost productivity with task management software. Collaborate, delegate, and track tasks in a centralized location.
See more details See less details
Stay on top of work with Hiver's task management software. Easily assign tasks to team members, set deadlines, and monitor progress. Collaborate seamlessly and streamline workflows.
Read our analysis about HiverBenefits of Hiver
Email Delegation and Tracking
Shared Inbox for Team Collaboration
Enhanced Customer Support and Feedback Management
To Hiver product page
This CRM solution offers customizable pipelines, contact management, activity tracking, and seamless integrations to streamline customer interactions.
See more details See less details
Attio enhances customer relationship management through an intuitive interface that supports customizable pipelines tailored to specific workflows. Users can efficiently manage contacts and track activities across different stages of engagement. Its seamless integrations with other tools ensure a smooth flow of information, enabling businesses to maintain focus on building strong relationships. With powerful analytics and collaboration features, organizations can enhance their strategies and improve overall customer satisfaction.
Read our analysis about AttioTo Attio product page
Manage your customer relationships efficiently with this top CRM software. Automate your sales process, track leads and deals, and improve your overall communication.
See more details See less details
This software offers a user-friendly interface and customizable workflows that make it easy to manage your sales pipeline. With advanced reporting features, you can analyze your sales data and forecast future revenue. Plus, its integrations with other tools make it a powerful sales management solution.
Read our analysis about Close CRMBenefits of Close CRM
Designed for salespeople
A multi-channel approach
Intuitive and powerful
To Close CRM product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.