

Where Thought Leaders go for Growth
Companies’ prosperity depends on the customer, that’s it. Every success comes from the inside as well, and for your business is coming from your employees. They’re more than just a completed task, they’re knowledge, skills and innovating ideas. But, to keep an employee invested and engaged, HR must ensure that their employee experience be the best. If not, you will see talents running away from your company, leaving you with a failing business. Working on a great employee experience may be a major drive to success.
Furthermore, because that experience comes from the top, the HR leaders, it has to be on point, leaving no room for mistakes. Hence, why technology is utilized to simplify people’s work, it gave birth to HCM technology to simplify HR daily issues. But employees have needs that sometimes go beyond what the HR department can provide.
This led to the employee experience platform.
Before we get to what is an employee experience platform (EXP). Let us start by explaining what is an employee experience and then what is the experience platform.
Firstly, an employee experience at work concerns all the steps of the employee’s journey. It starts from the onboarding, teaching the newcomer about the process and environment at work, their employee experiences encountered at work, to the offboarding.
The objective is for the employee to have the best experience he can at work, ensuring that his mental health and mental wellbeing are on point.
In addition, for his experience to be successful, it should not only concern one department known as the Human Resources department leaders, but everyone. Everyone has to play their part.
It involves the technological tools used to make that customer experience better. It is a central platform such as intranets, portals, etc. through which employees have access to information from the company, files, meetings, tasks etc. Likewise, it is basically the creation of a digital hub for employees that provides security, communication and success.
For example, Peoplespheres offers a solution that improves the employee experience by integrating all HR tools into a single HR platform. It allows for easy access to company communications, work-related information and HR administrative tasks. This enables employees to stay engaged from their first day at the company and throughout the entire employee lifecycle.
Though an experience platform is unique to every company, you still want to follow a few steps and have a few general features.
When thinking of an experience platform, there should be:
If technology has such a presence in our personal lives, why not positively integrate it in the workplace? There are many benefits to employee platforms’ system for your company and employees like:
There exist 3 dimensions in which you can measure employee experience. It requires KPI about Employee experience. Those measurements can happen in the physical workspace, the workspace technology and the company culture, which each mean:
The physical workspace is the company’s floor plan, design & decor. Having a decent office is motivating for the employees.
The technology: which is the use of the digital tools at work. It concerns the user experience, the E-learning tools, the access to digital devices etc.
The company culture: involves the interactions, attitude between the employees, the business value, the pay and benefits of the employees.
So, to measure the employee’s experience in these 3 dimensions, you can,
As you have read, there are many benefits to an employee experience platform. It awards you with a full company and employee management. It is easily accessible, available wherever, whenever, 24/7 if you chose to. Every information concerning the job and company can be found in it. Communications are facilitated. Data can give you valid details of everyone’s work. Employee engagement lead to customer satisfaction, stemming from better employees’ mood.
Finally, don’t forget to go check out PeopleSpheres and let us know what you think.