Sprinklr: Social Media Management Software

Sprinklr (@Sprinklr) is the world’s first Unified Front Office for Modern Channels. We help brands execute marketing, advertising, research, care and engagement initiatives across all modern channels. This includes: 23 social channels, 11 messaging channels and hundreds of millions of forums, blogs, review sites, and news sites. Sprinklr’s AI-based platform, with a unified codebase, is deployed as a single global instance for each customer in order to drive collaboration and reduce silos across the organization. Sprinklr is headquartered in New York City, with 24 offices in 16 countries. 

Editor: Sprinklr

Strengths of Sprinklr

  • Unified Front Office Platform
  • Integrated platform
  • Collaborative platform
  • Certifications: GDPR

Sprinklr demo and screenshots

Sprinklr customers

Sprinklr pricing and features

Plans & Pricing

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Features

Analytics
Activity Monitoring
Custom Queries
Dashboards
Drill Down
KPI
Noise filtering
Semantic Analysis
Application Settings
Dashboard
Data Import & Export (CSV, XLS)
Management of Rights
User Management
Benchmark
Competitor Analysis
Competitors Marketing Activity
Marketing Performance Evaluation
Social Media Monitoring Evaluate the management of your community and know what's causing a sensation among your competitors.
Collaboration
Content Publishing & Sharing
Conversations and Posts Collaborative discussions between team members
Event Scheduling
Group Management
Notes
Notes Sharing
Planning Overview
Presentation Template
Task Management
Customer Support
Case Management
Communications History
Live Chat
Standardized Responses
Marketing Automation
Advertising Expense Management Manage your budget
Campaign Scheduling
Campaigns Management
Population Targeting Segmentation & profiling
Publishing Content on Social Networks
Social Networks Hub
Process & Workflow
Automatic Actions
Publishing Approval
Task Management & Alerts
Validation Process
Social Networks
Comments Management
Community Engagement
Community Management
Hashtags Management
Influencers Management
Publication Planning

Services

Integration & Interoperability
Social Networks Integration
Mobility
Mobile App
Support
24/7 Support
Configuration Support
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)

Data hosted in the following countries: Germany

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