Zuora: Subscription management system

Zuora: Pricing, Features & Reviews - Subscription Management

Zuora is the world leader in subscription revenue management automation. Zuora allows you to manage your prices the way you want, launch a new product easily, bill your customers and collect your revenues. With Zuora, you can also measure your activity to quickly improve the management of your business. Zuora aims to centralize all customer knowledge in a collaborative platform.

Zuora: Subscription management software integrated with Salesforce

In today's highly subscription-oriented economy, your challenge is to grow and monetize your customer community. With Zuora, you can manage your recurring revenues and structure your business strategy. Zuora helps you to put the right price on your services by taking into account marketing indicators, profitability objectives, and taxes in your country.

Zuora also offers behavioral data of your customers which allows you to create proximity with them. Therefore, Zuora is not only for sales and accounting but can also be used by the marketing and operations departments. In sum, with Zuora you can focus on the entire customer lifecycle to deliver an exceptional customer experience.

Functional coverage of Zuora

Zuora is a complete and very advanced solution that covers the following functionalities :

  • One-time and recurring payments
  • Invoice management
  • Configuration of packages, bundles, subscriptions in any desired currency. This function allows you to create offers that are really adapted to your customers while benefiting from a structuring framework (unit prices, invoicing mode, dates and deadlines, subscription triggers, discounts, VAT, etc.).
  • Management of up-sale and cross-sale opportunities
  • Management of all sales channels: partners, e-commerce platform, direct sales, etc.
  • Online payment via any type of payment method: Visa, MasterCard, bank transfer, etc.
  • Dashboards and reporting: monitoring of MRC (monthly recurring revenue), retention, churn, CMRR. These indicators help maximize revenue and reduce customer loss.
  • Creation of segments to identify risky or potential patterns and launch catch-up or upscale actions. It is possible to notify the account manager when a pattern change is noticed (segment entry or exit).
  • Customer information management: Customer Lifetime Value, Subscription renewal date, status, currency, commitment score, usage intensity, number of sessions, etc.

A subscription system that combines CRM and ERP

Zuora is a complete back-office for all service companies that goes far beyond simple subscription management. It is in line with the transition to the subscription economy. The product's evolutions tend towards ERP (management software) for companies with flexible and multiple invoicing systems.

And the combination of Zuora and Salesforce will let you access Big Data in order to offer Zuora users ever more powerful relational marketing levers to reduce churn and maximize their profits.

The benefits of recurring billing software like Zuora

Zuora being the world leader offers an entire ecosystem of online applications developed around this solution.

Editor: Zuora

Strengths of Zuora

  • A friendly-user interface that is easy to navigate
  • Can support large volume of data
  • Free demo available

Zuora demo and screenshots

Customer data Table Zuora board Metrics clients in the dashboard Zuora Customer Engagement Score segments management Zuora

Zuora customers

No customer reference

Zuora pricing and features

Plans & Pricing

Standard
Contact us

Features

Billing & Invoicing
Credit Card Payments and Direct Debits
Multi-currency Management Multiple currencies (euro, dollar, pound, etc.)
Recurrent Billing
Sending Invoices by Email
Subscription Management
Tiered Pricing Management The more you buy, the cheaper it gets
Upgrading to a Higher or Lower Subscription Level
Ecommerce
Promotion Management
Marketing Automation
Transactional Messaging

Services

Security & Confidentiality
Advanced Encryption Standard (AES)
Audits & Certificates (SAS 70, ISO 27001/2, TRUSTe)
Daily Backups
Geographic Data Redundancy
Personal Encryption Certificate
Secure Sockets Layer (SSL)
Single Sign-On (SSO)
Strict Internal Access Controls
Two-Factor Authentication

Data hosted in the following countries: United States of America (USA)

Integrations Zuora

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