Aircall: The Phone System Built for Modern Businesses

Aircall empowers Sales & Support teams to ace every call with a phone system specifically built for their favorite business tools.

Place and take calls, anywhere

Instantly obtain phone numbers in over 🌏 40 countries. 
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Your call center software built right into your workflows

Aircall allows businesses to natively integrate with major CRMs and helpdesks in one click. With screen pop capabilities you’ll have your customer information and call context in front of you when receiving calls. After a call, all the information gets automatically stored in the CRM and helpdesk of your choice.

Grow your team

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone and etc.

Track your performance

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feedand cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Editor: AirCall

Aircall demo and screenshots

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Aircall customers

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Aircall pricing and features

Plans & Pricing

Essencials
Professional
Custom
$30/month /user
$50/month /user
Contact us

Features

Analytics
Connection to live data sources
Dashboards
Reports
Activity Monitoring
Statistics
Collaboration
Group management
Notes sharing
Notes taking Todo lists management and notes saving
Task management
Communication
Automated reply and transfer Vacation responder and automated email/call transfer
Call Transfer to mobile device
Shared contacts Contacts viewed and updated by multiple people
User Live Status
VoIP Calls Voice conversations
Guarantee
SLA higher than 99.5% Service Level Agreement (SLA). It defines the level of service expected by users in purcentage of uptime activity
Integration & Interoperability
Webhooks
Telephony
Blacklist
Call Center Opening Hours
Call Tracking
Call forwarding
Calls Queue management
Calls comments and notes
Custom answerphone message
Incoming lines management
Interactive Vocal Server
Internal Calls
Phone call routing
Phone call transfer
Phone hours
Rent local and toll free phone numbers
Shared Call log
Simultaneous calls management
Voice message sent by email
Double listening

Services

Integration & Interoperability
API, Web Service Restful APIs
Mac OS
Web Browser Extension
Windows OS

Data hosted in the following countries: United States of America (USA)