Communications Software
Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.
Our selection of 91 communications software
This telephony software offers advanced communication features such as video conferencing, messaging, and call management.
With the ability to integrate with other business software and devices, this software provides a seamless communication experience for remote teams. Its user-friendly interface and customizable settings make it a top choice for businesses of any size.
Read our analysis about RingCentral
AI-powered chat and chatbot software with easy-to-use drag-and-drop interface. Customizable templates and integrations with popular platforms.
BOTNATION AI simplifies chatbot creation with its intuitive interface and pre-built templates. Integrations with Facebook, Slack, and more make it a versatile tool for businesses of all sizes. The AI-powered chatbot allows for personalized conversations with customers, increasing engagement and conversion rates.
Read our analysis about BOTNATION AI
Streamline your customer support with software that automates ticket management, live chat, and social media integration.
Respond to customer inquiries faster and more efficiently with LiveAgent. Its ticket management system automatically organizes and prioritizes inquiries, while its live chat feature allows for real-time communication. Plus, social media integration means you can respond to customers on all platforms.
Read our analysis about LiveAgent
Enhance teamwork with a powerful collaborative platform. Streamline communication and project management with real-time updates and document sharing.
With this software, teams can easily collaborate on projects, share files, and communicate in real-time. The platform's intuitive interface allows for seamless task management and progress tracking, making it the perfect tool for teams of all sizes.
Read our analysis about Atolia
Manage field work with ease. Create, share, and analyze forms on-the-go. Real-time data sync ensures instant updates.
With Kizeo Forms, you can streamline your field service management. Its user-friendly interface lets you create custom forms for your team to fill out, and you can share them instantly. The software's real-time data sync feature ensures that everyone has the latest information, no matter where they are.
Read our analysis about Kizeo Forms
Powerful desktop publishing software with advanced design tools and templates for creating stunning print and digital media.
With Yooz, users can easily design flyers, brochures, newsletters, and more with intuitive drag-and-drop tools. The software also features a wide range of templates and fonts to choose from, as well as the ability to import graphics and images for a truly custom look. Plus, Yooz supports both print and digital media, making it a versatile choice for any project.
Read our analysis about Yooz
AI-powered content moderation tool that filters out harmful and inappropriate content in real-time.
Bodyguard.ai's advanced machine learning algorithms enable it to detect and flag hate speech, bullying, and other forms of toxic content with high accuracy. Its customizable settings and dashboard make it easy to use for moderators and community managers.
Read our analysis about Bodyguard.ai
Streamline your social media management with an all-in-one platform for scheduling, collaboration, and content creation.
Plan and publish posts across multiple platforms, collaborate with team members, and preview content in a sleek, user-friendly interface. Say goodbye to scattered spreadsheets and hello to efficient social media management.
Read our analysis about Planable
Streamline your social media management with powerful tools to schedule, analyze, and optimize your content.
With Iconosquare, you can easily schedule posts, track your performance with detailed analytics, and optimize your content for maximum engagement. Plus, you can monitor your competitors and stay up-to-date with industry trends.
Read our analysis about Iconosquare
Host interactive online events with ease using this powerful webinar software.
With a user-friendly interface, advanced features such as screen sharing and recording, and customizable registration pages, this software is perfect for businesses and educators looking to engage audiences from anywhere in the world.
Read our analysis about Zoho Meeting
Boost conversions with AI chatbots and real-time visitor insights. Improve customer engagement and streamline sales processes.
Zoho SalesIQ's advanced chatbot capabilities and visitor tracking provide valuable data for sales teams. Personalize interactions and increase conversions with targeted messaging and proactive chat invitations.
Read our analysis about Zoho SalesIQ
Boost customer engagement with real-time chat and chatbots. Improve customer satisfaction by providing instant support and personalized interactions.
Olark's chat and chatbot software allows businesses to connect with their customers in real-time, providing personalized support and boosting engagement. With features such as automated chatbots, customizable chat windows, and real-time visitor monitoring, Olark helps businesses improve customer satisfaction and increase conversions.
Read our analysis about Olark
Streamline communication, increase productivity and collaboration with this Unified Communications software. Instant messaging, video calls, and file sharing, all in one platform!
Say goodbye to endless email chains and hello to real-time collaboration. With the ability to integrate with other apps, custom notifications, and searchable archives, this software is a game-changer for teams of any size.
Read our analysis about Slack
Streamline your social media management with a powerful software that allows you to schedule, publish, and analyze your content all in one place.
Agorapulse's social media management software offers a user-friendly interface, customizable publishing options, and in-depth analytics to help you optimize your social media presence. Plus, its team collaboration features make it easy to manage multiple accounts and workflows.
Read our analysis about Agorapulse
Streamline your communication with cloud-based VoIP software that offers advanced call routing, custom greetings, and call analytics.
With this software, you can easily manage your calls from anywhere in the world, as long as you have an internet connection. Its advanced call routing system ensures that incoming calls are directed to the right person or department, while the custom greetings feature allows you to create a personalized experience for your callers.
Read our analysis about Aircall
Enhance customer service and engagement with our chat and chatbot software. Streamline communication and automate repetitive tasks for a better user experience.
With our software, you can easily create custom chatbots to handle customer inquiries and support requests, freeing up valuable time for your team. Real-time analytics and reporting allow for continuous improvement of your chat strategy.
Read our analysis about Vizir
This video conferencing software offers screen sharing, virtual backgrounds, and recording capabilities for seamless online meetings.
With Vis.io, users can easily connect with colleagues or clients from anywhere, thanks to its reliable audio and video quality. The software also offers chat and file sharing features, making collaboration simple and efficient. Plus, its user-friendly interface ensures a smooth experience for all users.
Read our analysis about Vis.io
Boost customer engagement with our chat and chatbot software. Improve conversion rates and customer satisfaction with Target First's intuitive interface and AI-powered chatbots.
Target First's chat and chatbot software allows businesses to easily connect with customers, offering personalized interactions that improve engagement and satisfaction. With AI-powered chatbots that can handle routine queries and 24/7 availability, businesses can improve conversion rates and customer loyalty.
Read our analysis about Target First
Streamline your video management with powerful tools for organizing, sharing, and analyzing content.
Plussh offers a comprehensive suite of features for video management, from automatic metadata tagging to customizable user permissions. With advanced analytics and integrations with popular platforms, Plussh makes it easy to optimize your video strategy.
Read our analysis about Plussh
Boost your email productivity with advanced features for scheduling, tracking, and automation.
With Pikcio, you can easily schedule emails to be sent at the perfect time, track opens and clicks, and automate follow-up emails. Plus, the software integrates with your favorite tools for seamless workflow.
Read our analysis about Pikcio1
2345Communications software: purchase guide
What is business communication?
Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.
What is corporate communication?
Corporate communication can be internal or external.
- External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
- Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.
What are the communication tools at your disposal?
To build a solid communication plan, use the features of the available communication tools:
- Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
- Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
- Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
- The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
- Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
- Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
- SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
- VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!
And why are communication tools an asset for your company?
Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.
The advantages of these communication tools are:
- Quick access to all your emails online or offline
- Easy sharing of information with all your employees
- Optimization of communication objectives
- The possibility of sharing a mailbox or a folder on which you work in collaboration;
- More efficient document management
- Communication media more readily available;
- Good information flow management within your company
- Face the competition by being competitive and responsive;
- Harmonization of your internal and external communication;
- A gain in market share and a positive evolution of the image of your company.
Free or paid tools?
You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.
But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.
Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!
