Internal Communication Software

Internal communication software are tools that increase team productivity by streamlining communication through effective channels.

Professional group :
Operations Management
Accounting & Finance
Sales & Customer Management
Human Resources (HR)
IT Services
Recreational Activities
Association Management
Category :
Internal Communication
Social Media Management
Video Conferencing
Chat and Chatbot
Desktop Publishing
Video Management
Email tools
Web Conferencing
Unified Communications
Video editing
Mail Management
Call Tracking
Email Security
Predictive Dialer
Call Recording
Talent matching platform
Moderation tools
Instant Messaging
Call Accounting
Telecom Expense Management
Interactive Voice Response (IVR)
Fax Server
Speech Recognition
Virtual assistant
Automated Call System

Our selection of 4 internal communication software

This telephony software offers advanced communication features such as video conferencing, messaging, and call management.

With the ability to integrate with other business software and devices, this software provides a seamless communication experience for remote teams. Its user-friendly interface and customizable settings make it a top choice for businesses of any size.

Read our analysis about RingCentral Benefits of RingCentral

99.999% service availability

Open platform & Unified interface

Real-Time Analytics & Enhanced Security

Learn more To RingCentral product page

RubyYour Professional Call Answering Solution

No user review
Free versionFree trialFree demo

Pricing on request

Ruby Virtual Receptionist Services is a leading provider of professional call answering solutions for businesses of all sizes.

Our highly trained receptionists act as an extension of your team, answering calls, handling customer inquiries, and ensuring every caller receives a personalized and professional experience. With Ruby, you can focus on running your business while we take care of your incoming calls.

Read our analysis about Ruby
Learn more To Ruby product page

Boost productivity with this internal communication software that streamlines collaboration and knowledge sharing.

With features like real-time chat, document collaboration, and a centralized news feed, this software makes it easy for teams to stay connected and informed. Plus, its intuitive interface ensures quick adoption and increased productivity.

Read our analysis about Happeo Benefits of Happeo

Centralises your productivity tools

Focuses on social communication and collaboration

Incorporates all G Suite Tools

Learn more To Happeo product page
Free versionFree trialFree demo

Pricing on request

Boost your team's communication and productivity with our Internal Communication software. Organize tasks, share files, and streamline workflows.

With our software, you can easily manage team communication in one place. Collaborate on projects, track progress, and stay on top of deadlines. Plus, our intuitive interface makes it easy to use for all team members.

Read our analysis about JivoChat Benefits of JivoChat

Multi-channel communication

Customizable Chat Widgets

Powerful analytics and reporting

Learn more To JivoChat product page

Internal Communication software: purchase guide

What is internal communication software?

Internal communication software allows a given person to transmit and receive information with another person. It is called a synchronous communication when it is a communication established between several people in real-time. This includes instant messaging, videoconferencing, telephony ... When the users are not available at the same time, it is called asynchronous communication. This is where e-mailing software is mainly used.

What are the features of internal communication software?

Software and communication tools are very heterogeneous, so it is better to take a look at their features by grouping them by family.

Live Sync

Videoconferencing tools, telephony, and chat are real-time communication tools whose purpose is to exchange information mainly informally and quickly. These tools often offer the following features

  • VoIP (Voice Over IP): Phone calls via an internet connection. VoIP can reduce telephone costs because calls are often free nationally and internationally on fixed (sometimes mobile) telephones.
  • Video calls: They allow the display of the faces of participants through their webcam. Video can convey more emotions from an audio call.
  • Chat: chat or chat opens a chat channel in real-time. The interest of the cat is to be less intrusive than a phone call and less formal than an email. People respond after a few minutes to a cat when they answer after a day to an email.
  • Screen Sharing: screen sharing allows you to show your screen and the actions that happen in real-time to one or more people
  • Social networks: social media sharing tools make it possible to centralize to address one's community wherever it is: on Twitter, Facebook, Linkedin or YouTube

Asynchronous communication

Asynchronous communication tools are less intrusive than synchronous tools because the recipient discovers the content of the message when he wants. He is simply notified that someone has messaged him. They are also the most historically used tools:

  • Mail: paper mail is still widely used for legally valid communications (signed contracts, letters with acknowledgment of receipt). It is also an effective marketing channel.
  • Emails: Emails or emails are electronic messages sent to one or more people via an SMTP protocol. 7 billion emails are exchanged every day in the world.
  • Answering machines and voice messages: Voice messages can convey a message requiring an explanation while having a high level of attention from the recipient.
  • Wall Displays: Whether advertising or permanent messages, wall or digital displays (on television) have an impact and a strong presence in their environment
  • Video: videos uploaded to intranets or YouTube, Vimeo, Dailymotion, etc. are strong supports to attract the attention of an audience that can access content whenever it wishes.
  • Comments, posts, votes, shares, reviews: Enterprise social networks and modern intranets offer collaborative features that encourage user interaction.
  • Press relations: some tools allow to communicate synthetic information to press agencies or journalists directly (press releases for example)
  • SMS and fax

Who uses internal and external communication tools?

All companies from freelance to large groups use several tools and means of communication. The trend goes even in the direction of a very large plurality of communication channels to communicate with individuals in the most relevant way possible (email, individual chat, group chat, videoconference, etc.).

In general, the smaller a company is, the more it will favor fast communication channels (Google Hangouts, Slack, Asana), because the importance is given to agility, speed and efficiency.

On the other hand, the larger a company, the more it will encourage the sharing of knowledge and the capitalization of information in the company. This helps to consolidate the foundations of the company to continue a healthy development. Emails are also more important when the share of managers increases. Their role is to communicate clear and synthetic information understandable by the greatest number.

How to choose internal communication software?

Applications are becoming more versatile. So that you can find the one that meets your needs and that of your collaborators, discover our guides on communication.

A communication software is chosen primarily on the basis of its relevance to the context of the company. For example, if security is a crucial element, a Gmail or Outlook type mail will not be relevant. It is preferable in this case to move towards a messaging hosted on the national territory or in the company with high-security standards (BlockChain, AES-256, etc.).

The uses of the end-users are also very important because the communication tools are permanently open on the computer and the employees' telephones. They are used with great intensity and inappropriate use could be very poorly lived.

However, the price of business communication tools is not an important criterion, as competition is strong and prices are low and consistent.

What are the best communication channels?

Here is a selection of the most popular ways and media of communication depending on the type of business.

For freelancers and freelancers

  • G Suite (formerly Google Apps) including Google Hangouts and Google Meet
  • Slack, the unified cat

For startups

  • G Suite (formerly Google Apps) including Google Hangouts and Google Meet
  • Slack, the unified cat
  • Trello and Asana for Collaborative Task Management

For Small Businesses

  • Microsft Office 365 because it includes the Office suite in addition to communication tools
  • Buffer to communicate on social networks
  • Intercom to communicate with visitors to his site

For SMEs

  • TalkSpirit or Jamespot corporate social networks
  • VoIP solutions with OVH or other providers
  • Professional video conferencing solutions like Skype for Business or WebEx

Internal Communication softwares: Q&A

Internal communication software helps teams communicate and collaborate efficiently through a single platform. It offers features such as instant messaging, video conferencing, file sharing, and task management. Users can access the tool from any device and communicate with their colleagues in real-time.

When selecting internal communication software, look for features such as ease of use, security, integration with other tools, customization, and mobile accessibility. The software should also allow for team collaboration, file sharing, and task management, and provide analytics to track usage and engagement.

Internal communication software can benefit your company in many ways, including improving team collaboration, increasing productivity, reducing miscommunication, and enhancing employee engagement. It can also provide a centralized platform for communication, allowing for faster decision-making and streamlined workflows.

There are many internal communication software options available, each with different features and pricing. Some popular options include Slack, Microsoft Teams, Google Meet, Zoom, and Asana. The best option for your company will depend on your specific needs and budget.

There are several free internal communication software alternatives available, including Slack's free version, Microsoft Teams free plan, Google Meet, Zoom's basic plan, and Asana's free version. While these options may have some limitations, they are a great way to test out the software before committing to a paid plan.