Chat and Chatbot Software

Chat and chatbot software is professional software for communicating with customers or online users. What are the differences between these two external communication software packages? The chatbot can be defined as an intelligent conversational agent. Indeed, this robot allows the company to automatically dialogue with its users to support them in the choice of a product for example. The chat program, on the other hand, is a software that promotes online discussion, between a company's customer support and its customers.

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Category :
Chat and Chatbot
Social Media Management
Telephony
Video Conferencing
Desktop Publishing
Email tools
VoIP
Unified Communications
Video Management
Web Conferencing
Video editing
Internal Communication
Call Tracking
Email Security
Webinar
Moderation tools
Instant Messaging
Call Accounting
Telecom Expense Management
Interactive Voice Response (IVR)
Mobility
Fax Server
Predictive Dialer
Call Recording
Courier
Speech Recognition
Virtual assistant
Talent matching platform
Automated Call System
Mail Management

Our selection of 9 chat and chatbot software

BOTNATION AI
No user review
Instantly engage your audience with a chabot
Learn more about BOTNATION AI

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
LiveAgent
4.7
Based on +200 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
An omnichannel support tool for all your channels
Learn more about LiveAgent

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
Olark
4.5
Based on +200 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Boost sales, Improve your products, and meet new people
Learn more about Olark

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
Vizir
4.9
Based on 28 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Chatbot builder for enterprise automation
Learn more about Vizir

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
Target First
4.2
Based on 30 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Commitment platform, chat, chatbot, web call back
Learn more about Target First

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
Zoho SalesIQ
4.5
Based on +200 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
A real-time website visitor tracking and engagement software
Learn more about Zoho SalesIQ

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
TeamBrain
No user review
Dynamic FAQ with integrated Chatbot
Learn more about TeamBrain

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
Apizee Contact
No user review
Target, Engage, Convert and Measure
Learn more about Apizee Contact

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation
Intercom
4.4
Based on +200 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Chat, Emailing, Customer Support & Contact Segmentation
Learn more about Intercom

Features

Customer Support
Support
Communication
Analytics
Integration & Interoperability
Marketing Automation

Chat and Chatbot software: purchase guide