Target First: Commitment platform, chat, chatbot, web call back

Target First is a commitment platform between yours visitors and your brand. Without any efforts, answer to your visitor, improve their experience, therefore your conversion rate.

We have transposed the best retails practices to the online business, and it works ! 

Thanks to its targeting technologies, you will identify easily when you have to contact yours users and how you can contact them.

Target First offers an omnichannel solution, for one or several web sites or language, through one back office :

  • live chat,
  • web call back,
  • messaging
  • chatbot

80% of the internet users declare that they need to be advised before buying. 

Editor: Target First

Strengths of Target First

  • Customer Happiness
  • Powerful Targeting
  • Multicanal : live chat, chatbot, web call back

Target First customers

Target First pricing and features

Plans & Pricing

Start
Start +
Pro
Entreprise
29 /month /user
53 /month /user
79 /month for 3 users
149 /month for 5 users

Chats illimités 10000 pages vues 7j de stats ciblage temps

Start + Callback + Alertes SMS

Chats illimités 50000 pages vues 30j de stats Ciblage avancé

Chats illimités 100000 pages vues 90j stats Ciblage avancé

Features

Analytics
Activity Monitoring
Behavioral Analysis
Custom Charts
Custom Queries
Dashboards
Data Import/Export
Filters
KPI
Reports
Statistics
Communication
Chat Box / Instant Messaging Live discussion via a Webchat
Chatbot
Notifications Email, sms, or pop-up window that alerts you of an action
Push Notifications
SMS Short Message System
VoIP Calls Phone conversations
Automatic Reply and Forwarding Answering machine and automatic email/call forwarding
Customer Support
Communications History
Customer Interface
Customer Profile
Customer Support Dashboard
Feedback & Customer Satisfaction
Lead Detection
Live Chat
Standardized Responses
Ecommerce
Sales Tracking
Marketing Automation
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Pop-up windows
Population Targeting Segmentation & profiling
Scenario Management
User IP Tracking Identification and qualification of companies that visit your website using their IP address and cookie
Sales Force Automation
Contact Type Client, Prospect
Customer Geolocation Location of individuals or companies on a map
Lead Scoring Prospect qualification
Access to a Collaborative Database of BtoB Contacts Source of targeted contacts that can be used for sales purpose
Telephony
Blacklist
Call Tracking
Phone Hours
Whitelist

Services

Integration & Interoperability
API, Web Service Restful APIs
Linux OS
Mac OS
Website (plugin, form)
Windows OS
Mobility
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Security & Confidentiality
Access Restriction on IP Addresses
Daily Backups
Secure Sockets Layer (SSL)
Support
Community (FAQ, Forum)
Configuration Support
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
Online Training (Webinar)
Dedicated Account Manager

Data hosted in the following countries: France, Ireland

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