Back to Cockpit de l'Expérience Client

Alternatives to Cockpit de l'Expérience Client

FreshdeskKeep your agents happy, and your customers happier

No user review
Free versionFree trialFree demo

Paid version from $15.00 /month

Streamlines customer service with ticketing, automation, and multi-channel support.

Freshdesk enhances customer support experiences with advanced ticketing functionality, automation tools for streamlining operations, and support across multiple channels. This platform enables businesses to manage queries more efficiently, improve agent productivity, and deliver personalized service. Its analytics feature assists in tracking performance and customer satisfaction levels. Ideal for companies looking to elevate their customer service game.

Read our analysis about Freshdesk Benefits of Freshdesk

Transparent pricing

Intuitive UI

24/7 assistance

To Freshdesk website

This software streamlines customer experience by mapping out customer journeys and touchpoints, visualizing data, and facilitating collaboration among teams.

Smaply helps businesses understand their customers better by identifying pain points and opportunities for improvement. It also allows for customization of customer journey maps and provides analytics for insights into customer behavior. Overall, Smaply is a comprehensive tool for enhancing customer experience.

Read our analysis about Smaply Benefits of Smaply

easy collaboration with your team and stakeholders

professional exports in PDF, PNG, Powerpoint and Excel

dedicated customer support

Learn more To Smaply product page

Revolutionize your customer experience with this software that streamlines all interactions in one place.

Say goodbye to scattered customer data and hello to personalized experiences with automated workflows and real-time insights.

Read our analysis about Sprinklr Benefits of Sprinklr

Unified Front Office Platform

Integrated platform

Collaborative platform

Learn more To Sprinklr product page

Enhance customer experience with real-time delivery updates and personalized messages.

Keep customers informed with automatic notifications, delivery tracking, and customizable messaging. Improve retention and loyalty with Shipup's customer experience software.

Read our analysis about Shipup Benefits of Shipup

Highly customizable

User-friendly - Drag&drop solution

Learn more To Shipup product page
Free versionFree trialFree demo

Paid version from €189.00 /year

Improve customer experience with our software that tracks customer feedback, analyzes data, and generates reports.

Hubicus Groupe BVA helps businesses enhance customer satisfaction by providing real-time feedback analysis, personalized surveys, and customizable dashboards. Its AI-powered analytics generate comprehensive reports that help businesses optimize their customer experience.

Read our analysis about Hubicus Groupe BVA Benefits of Hubicus Groupe BVA


Do It Yourself / Do It For Me

360° view of the quality

Learn more To Hubicus Groupe BVA product page

Improve your customer experience with real-time session recording and analytics.

LiveSession's advanced software allows you to record and analyze user sessions in real-time, providing valuable insights into customer behavior and helping you optimize your website and improve overall customer experience.

Read our analysis about LiveSession Benefits of LiveSession

User identification & custom context

Segmentation & Advanced filtering

User's error & frustration tracking

Learn more To LiveSession product page
Free versionFree trialFree demo

Pricing on request

Boost your customer experience with advanced engagement tools that analyze data and personalize campaigns for maximum impact.

Mapp Engage offers a range of features to optimize customer engagement, including real-time data analysis, segmentation and personalization, and multichannel campaign management. With powerful automation tools, you can create and deliver targeted campaigns that resonate with your customers, driving conversions and boosting loyalty.

Read our analysis about Mapp Engage
Learn more To Mapp Engage product page

Easily manage client information, create custom workout plans, and track progress with this top-rated personal trainer software.

Hexfit's intuitive interface allows for seamless scheduling and payment processing, while its extensive exercise library and progress tracking tools ensure clients stay on track towards their fitness goals.

Read our analysis about Hexfit Benefits of Hexfit


Complete tool for fitness professionals

Learn more To Hexfit product page

Boost your sales team's productivity with this sales enablement software. Streamline content management, automate tasks, and improve collaboration.

With this software, you can easily organise and share sales collateral, track engagement, and receive real-time analytics. Its powerful automation features ensure faster and more efficient workflows.

Read our analysis about Seismic Benefits of Seismic

Increases revenue through efficient task management

AI-powered content creation and analytics

Boosts team confidence and customer satisfaction

Learn more To Seismic product page

Streamline financial services with this software. Manage transactions, automate workflows, and increase efficiency.

This banking and financial software offers a range of features to improve your financial services. With the ability to manage transactions, automate workflows, and increase efficiency, this software streamlines your financial processes. Whether you're a bank or financial institution, this software is designed to help you meet your needs.

Read our analysis about Particeep
Learn more To Particeep product page