Introducing JIRA Service Desk

JIRA Service Management

Software that centralizes customer relations
Based on +200 reviews
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Presentation of JIRA Service Management

What is Jira Service Desk?

Jira Service Desk is a customer service management software that increases your company's productivity through the rapid resolution of requests.

Based on Atlassian's Jira workflow engine, Jira Service Desk provides a collaborative and flexible platform, a low-cost knowledge base, easy to configure and scale, highly flexible, and with a powerful user experience.

Features of Jira Service Desk

  • Jira Service Desk makes the resolution of customer requests fast and accountable.
  • All the tools you need to strengthen your team.
  • Configure advanced SLA metrics and generate real-time performance reports.
  • Provides a modern and powerful user experience.
  • Helps your customers help themselves with a smart, self-service knowledge base.
  • Intuitive customer portal requires no training.
  • Real-time reporting.
  • Centralises customer relations.


Information on JIRA Service Management
Software edited by Atlassian
Data stored in the following countries: United States of America (USA)
List of the available languages: English, French, Italian, Spanish, Castilian
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Prices and features of JIRA Service Management


On demand

Customer Support

Customer Community (Forum, FAQ)
Customer Profile
Customer Support Dashboard
Help Desk
Live Chat
Queue Management
Recurrent Issues Management
+ 3 other features

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