Introducing JIRA Service Desk

JIRA Service Management

Software that centralizes customer relations
Presentation of JIRA Service Management

What is Jira Service Desk?

Jira Service Desk is a customer service management software that increases your company's productivity through the rapid resolution of requests.

Based on Atlassian's Jira workflow engine, Jira Service Desk provides a collaborative and flexible platform, a low-cost knowledge base, easy to configure and scale, highly flexible, and with a powerful user experience.

Features of Jira Service Desk

  • Jira Service Desk makes the resolution of customer requests fast and accountable.
  • All the tools you need to strengthen your team.
  • Configure advanced SLA metrics and generate real-time performance reports.
  • Provides a modern and powerful user experience.
  • Helps your customers help themselves with a smart, self-service knowledge base.
  • Intuitive customer portal requires no training.
  • Real-time reporting.
  • Centralises customer relations.


 

Information on JIRA Service Management
Software edited by JIRA Service Management
Data stored in the following countries: United States of America (USA)
List of the available languages: English, French, Italian, Spanish, Castilian
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Prices and features of JIRA Service Management

standard
Rate

On demand

Customer Support

Customer Community (Forum, FAQ)
Customer Profile
Customer Support Dashboard
Help Desk
Live Chat
Queue Management
Recurrent Issues Management
+ 3 other features

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