What is Jira Service Desk?
Jira Service Desk is a customer service management software that increases your company's productivity through the rapid resolution of requests.
Based on Atlassian's Jira workflow engine, Jira Service Desk provides a collaborative and flexible platform, a low-cost knowledge base, easy to configure and scale, highly flexible, and with a powerful user experience.
Features of Jira Service Desk
- Jira Service Desk makes the resolution of customer requests fast and accountable.
- All the tools you need to strengthen your team.
- Configure advanced SLA metrics and generate real-time performance reports.
- Provides a modern and powerful user experience.
- Helps your customers help themselves with a smart, self-service knowledge base.
- Intuitive customer portal requires no training.
- Real-time reporting.
- Centralises customer relations.
Strengths of JIRA Service Desk
JIRA Service Desk demo and screenshots
JIRA Service Desk customers
No customer reference