JIRA Service Management: in summary

What is Jira Service Desk?

Jira Service Desk is a customer service management software that increases your company's productivity through the rapid resolution of requests.

Based on Atlassian's Jira workflow engine, Jira Service Desk provides a collaborative and flexible platform, a low-cost knowledge base, easy to configure and scale, highly flexible, and with a powerful user experience.

Features of Jira Service Desk

  • Jira Service Desk makes the resolution of customer requests fast and accountable.
  • All the tools you need to strengthen your team.
  • Configure advanced SLA metrics and generate real-time performance reports.
  • Provides a modern and powerful user experience.
  • Helps your customers help themselves with a smart, self-service knowledge base.
  • Intuitive customer portal requires no training.
  • Real-time reporting.
  • Centralises customer relations.


 

JIRA Service Management - Introducing JIRA Service Desk
JIRA Service Management - Video 1
JIRA Service Management - JIRA Service Desk-screenshot-0
JIRA Service Management - JIRA Service Desk-screenshot-1
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JIRA Service Management: its rates and features

standard
Rate
On demand
Customer Support
Customer Community (Forum, FAQ)
Customer Profile
Customer Support Dashboard
Help Desk
Live Chat
Queue Management
Recurrent Issues Management

Clients alternatives to JIRA Service Management

Customer reviews about JIRA Service Management

4.4
Based on +200 reviews
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JIRA Service Management
4.4
Based on +200 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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