CrossEngage: Customer Data & Engagement Platform

As a customer data and engagement platform (CDEP), CrossEngage orchestrates any connected data sources and communication channels, providing a platform for detailed, real-time customer data as well as cross-channel campaign management. CrossEngage enables coordinated, personalized customer interaction across all communication channels at scale.

Clients can strengthen their customer loyalty, increase profitability, and win new customers more efficiently. Clients include Deutsche Bahn Vertrieb, HelloFresh, Sunrise, Mycs, Manufactum, Limango, Depot, and others.

CrossEngage is one of Europe's leading CDPs, and was named a Cool Vendor in Multichannel Marketing by Gartner, Best Customer Communication Tool in the 2019 E-commerce Germany Awards and is RealCDP Certified by the Customer Data Platform Institute.

  • Understand your customer base with 360-degree customer profiles.
  • Connect your customer data with your communication channels. 
  • Perform consistent, personalized cross-channel marketing.
  • Create memorable moments and engaging customer journeys.

Editor: CrossEngage

Strengths of CrossEngage

  • Less friction: easy automation
  • More speed: real-time campaigns
  • One step ahead: data from all channels
  • Certifications: ISO 27001

CrossEngage demo and screenshots

CrossEngage customers

CrossEngage pricing and features

Plans & Pricing

Standard
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Features

Data Asset Management
Audience Segmentation
Audience targeting (Lookalike)
Automated Right to be Forgotten
Cross-Device Data Management
Data Collection
GDPR Consent Management
Integrated Data
Omni-Channel Delivery
Marketing Automation
Auto-Response (Emails)
Automatic Campaign Trigger (trigger, birthday, satisfaction...)
Campaign Scheduling
Campaigns Management
Campaigns Reports Clics, ROI
Custom Response
Direct Mail Advertising
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Templates
Email Tracking
Emails Scheduling
Importing content via URL
Mailing Campaigns
Marketing Scenario Templates Welcoming, thank you message
Newsletter Management
Opt-out / Unsubscribe Management
Pop-up windows
Publishing Content on Social Networks
Responsive Email Adaptive emails; messages adapt to the size of the screen
SMS campaign
Scenario Management
Transactional Messaging
Transactional SMS

Data hosted in the following countries: Germany