We spent more than 15 years in developing enterprise help desks before founding Okdesk.com a solution that really meets b2b requirements for field service automation & fleet management integrators.
Our platform keeps focus on service contracts and equipment maintenance but at the same time keeping all the advantages of a great communication hub as other popular help desks.
In Okdesk you can easily:
Create service contracts and attach to them such information as customer contact details and locations, store private and public notes, attach documents, images, and many more.
Manage related to your service contracts equipment (serial numbers, location, maintenance history, generate QR-codes, create maintenance checklists, run knowledge base for each item etc).
Get notifications of warranty works, shift times and dates with a drag-and-drop dispatch grid in smart calendar. Send job information to your field workers through mobile app.
Track clients, equipment and technicians online
Use mobile applications for technicians.
Use mobile applications for clients. Yes we have different bunches of mobile apps. for everyone.
Our functional API provides various integration options with any soft
Strengths of Okdesk.com
Okdesk.com demo and screenshots
No customer reference