search Where Thought Leaders go for Growth

Five9 : Expert Cloud Contact Centre Provider

Five9 : Expert Cloud Contact Centre Provider

Five9 : Expert Cloud Contact Centre Provider

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Are you the publisher of this software? Claim this page

Five9: in summary

Let's focus on customers

Five9 provides cloud call center solutions that allow your team to focus on delivering the best customer experience. Get the most out of your agents anywhere in the world thanks to its powerful analytics and AI-enhanced capabilities. This solution is an all-in-one assistant designed to automate and streamline your workflow so you have more time to dedicate to your customers.

The result? Supercharged support agents who can take on the most demanding requests and boost the number of calls they can take. Customise this tool to your needs to adapt to your customer and engage clients in the most effective way possible.

Spend more time doing what matters

With Five9, you're always one step ahead of your customers' expectations. Showcase your expertise and care with a warm and friendly approach while never compromising on efficiency. This solution offers:

  • An omnichannel toolset: be where your customers want you to be with an intelligent routing system and integration with social networks, SMS, email and phone
  • A unified vision of your clients: kee a record of all your interactions with customers in one single file so you can provide personalized assistance to everyone
  • An in-depth outlook on performance: review metrics and track results through interactive dashboards 

Its benefits

check The help of a communications expert with a human touch

check Strong automation and analytics to adapt to changing needs

check An integrated cloud platform to keep everything in one place

Five9 - Screenshot 1 Five9 - Screenshot 1
Five9 - Screenshot 2 Five9 - Screenshot 2
Five9 - Screenshot 3 Five9 - Screenshot 3

Five9: its rates

Core

Rate

On demand

Premium

Rate

On demand

Optimum

Rate

On demand

Ultimate

Rate

On demand

Clients alternatives to Five9

GoContact

#1 Partner of Choice for Contact Centers

star star star star star
5.0
Based on 2 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Cloud-based platform offering multi-channel communication, real-time analytics, automated workflows, and seamless integration with existing CRM systems for effective customer engagement.

chevron-right See more details See less details

GoContact is a robust cloud-based contact center solution designed to enhance customer engagement through multi-channel communication. It offers real-time analytics to track performance metrics, automated workflows for efficient task management, and seamless integration capabilities with popular CRM systems. These features empower businesses to improve response times and deliver personalized experiences, all while streamlining operations and maximizing productivity in customer service environments.

Read our analysis about GoContact
Learn more

To GoContact product page

8x8

Call, meet, chat, share, work better.

star star star star star-half-outlined
4.3
Based on 6 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Streamline your call center operations with advanced software features such as call routing, IVR, and call recording.

chevron-right See more details See less details

With this software, you can easily manage your call center's agents and customers, monitor call quality, and access real-time analytics to make data-driven decisions. Its user-friendly interface and customizable settings make it an ideal solution for businesses of all sizes.

Read our analysis about 8x8

Benefits of 8x8

check Advanced analytics for better decisions & customer encounter

check Integration with famous third-party apps boosts productivity

check Flexible, customizable platform to suit business needs

Learn more

To 8x8 product page

CloudTalk

Intelligent Phone System for support and sales team

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from €25.00 /month

Streamline your call center operations with powerful software designed to improve efficiency and customer satisfaction. Manage calls, track performance, and optimize workflows all in one place.

chevron-right See more details See less details

With CloudTalk, you'll have access to a range of features that make managing your call center a breeze. From customizable call routing and IVR menus to real-time analytics and reporting, you'll have everything you need to provide top-notch service to your customers.

Read our analysis about CloudTalk

Benefits of CloudTalk

check CloudTalk seamlessly integrates with over 25+ business tools

check 50+ powerful call centre features, 140+ phone numbers

check CloudTalk Plan starts with 25€ per user/month

Learn more

To CloudTalk product page

See every alternative

Customer reviews about Five9

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.