Review Microsoft Dynamics 365: Cloud-based CRM and ERP combining 200 apps - Appvizer

Microsoft Dynamics 365

Cloud-based CRM and ERP combining 200 apps
Presentation of Microsoft Dynamics 365

CRM: Sell more and sell better with Microsoft Dynamics 365

Microsoft Dynamics CRM is a suite of applications that help your sales team to be more efficient in an increasingly complex environment. With the right advice, information and tools, they will be able to target clients and priorities more easily, close deals more quickly and encourage customers to make solid commitments. Thanks to optimized team collaboration, sales will also be faster. 

Microsoft Dynamics 365 CRM features

Microsoft Dynamics 365 is a highly collaborative CRM with a range of features to help you increase your sales performance. Main distinctive features include highly adjustable dashboards, automatic analysis of social media in order to enhance your contact files, and instant information sharing amongst co-workers so you can engage more efficiently with your customers. 

Commercial activities (sales process, relaunches, cross-selling) and customer service (support, case management, escalation) can even be automated. The Microsoft Dynamics 365 software offers a variety of applications to make sure to respond to the needs of your business.

Automation of marketing campaigns

Marketing activities and sales or email campaigns can also be integrated into your software. This allows you to target up-to-date contacts in order to achieve your ideal conversion rates. Microsoft Dynamics 365 offers mobile access to the CRM and an application availability rate of 99.9%.

Microsoft Dynamics 365 Pricing

Due to the wide range of applications that make up Microsoft Dynamics 365, the pricing depends on which applications that your business chooses to purchase. The range of applications spans from Customer Data Platform, Market, and Sales, to Customer Service, Supply Chain Management, Project Management, and more.

Some Dynamics 365 applications offer various add-ons and extras if your company needs just a little more. Also, if your business chooses to purchase subsequent applications, many of them will come with lower prices.

Information on Microsoft Dynamics 365
Software edited by Microsoft
Data stored in the following countries: Ireland, Netherlands
List of the available languages: Chinese, English, French, German, Hungarian, Italian, Portuguese, Russian, Spanish, Castilian
Microsoft Dynamics CRM: telephone network, Website (plugin, form), Interactive Dashboard
Microsoft Dynamics CRM: telephone network, Website (plugin, form), Interactive Dashboard
Microsoft Dynamics CRM: Service Level Agreement (SLA), Phone, Mobile Application
Microsoft Dynamics CRM: Contact type, insurance against loss of data, Labels

Prices and features of Microsoft Dynamics 365

Professional
€42.00

/month /user

Analytics

Connection to Live Data Sources
Custom Charts
Custom Queries
Dashboards
Data Deduplication
Data Import/Export
Data Source Blending
+ 93 other features
Efficacité des ventes
€97.00

/month /user

Analytics

Connection to Live Data Sources
Custom Charts
Custom Queries
Dashboards
Data Deduplication
Data Import/Export
Data Source Blending
+ 93 other features
Entreprise 360
€33.70

/month /user

Analytics

Connection to Live Data Sources
Custom Charts
Custom Queries
Dashboards
Data Deduplication
Data Import/Export
Data Source Blending
+ 93 other features

Clients alternatives to Microsoft Dynamics 365

Customer reviews about Microsoft Dynamics 365 (0)

No reviews, be the first to submit yours.

Our test on Microsoft Dynamics 365

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is an ERP with a suite of applications that are used to connect the primary aspects of your business. The applications that are offered provide solutions for sales, marketing, customer service, finance, commerce, and even your supply chain. 

The tools that exist within Dynamics 365 are meant to work together with other existing systems, but that doesn’t mean that you need to get everything. Companies can pick and choose from the list of applications to respond to their specific business needs.

appvizer logo

Our opinion on Microsoft Dynamics 365

Microsoft Dynamics 365 is a leading CRM and ERP offering that can respond to the needs of the majority of companies. Although it can be costly depending on what you choose, this software can be customized to suit your business needs and therefore a good choice for those who know what services they require.