Creatio: in summary

Creatio is a cloud-based CRM platform that automates easily your workflows with no-code and full customization. This software’s plans include marketing, sales, services, and Studio Creatio allowing you to explore the industry workflows for 20 verticals. 

Creatio provides service for every type of business, from small and medium enterprises to large corporations to help them digitize workflows, and improve their productivity. 


Here are the features of Creatio that you should consider:

  • Salesforce automation: a wide range of powerful tools allowing you to boost your sales force productivity and generate leads such as lead management, opportunities management, orders & invoice, etc. with real-time data. 

  • Marketing: lots of functionalities to improve the conversion rate and optimize your marketing strategy such as campaign management, email marketing, hand-off to sales, etc. 

  • Customer service: access to email, live chat, dashboard, report & analytics all-in-one hub.

  • Full customization: Creatio gives you the opportunity to personalize easily your workflows with a drag-and-drop interface, and friendly AI assistant. 

  • Mobile app with mobile user support 

  • CRM and BPM combination: It allows you to not only automate the business processes but also build better customer relationships. This is the highlight that makes Creatio different from the other software in the industry.


Creatio CRM is not available in a free version but offers a free trial. The paid version of Creatio CRM is available from $25 per user per month. 

Its benefits

Friendly interface

Full customization

Wide range of support options

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Appvizer's opinion

To sum up, Creatio is an innovative CRM & BPM platform that you should try. If you are looking for faster implementation, with a monthly subscription that includes upgrade and support costs, Creatio cloud-based CRM can help you get started quickly while avoiding capital expenses. 

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Creatio: its rates

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