Atera: Managed Service Providers (MSP) Software

What is Atera?

Atera is a cloud-based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. It is a solution for end-to-end IT management, aimed at small and medium-sized enterprises. Users of Altera can quickly identify problems before their clients even notice them. It increases productivity and customer satisfaction.

It provides: 

  • functions for time recording, 

  • expenses tracking, 

  • billing and invoicing, 

  • help desk and knowledge,  

  • document management.

From RMM, PSA, Remote Access, Network Discovery, Patch Management.… Atera includes everything you need to solve your clients' toughest IT problems in one, centralized location.

At Atera, you pay per technician and can manage unlimited servers and workstations. They offer a free 30-day trial, so you can see for yourself.

Editor: Atera

Strengths of Atera

  • RMM
  • PSA
  • Network Discovery
  • Certifications: GDPR

Atera demo and screenshots

Atera customers

Integrations Atera

Atera pricing and features

Plans & Pricing

Pro
Growth
Power
79 /month /user
119 /month /user
149 /month /user

https://www.atera.com/fr/tarifs

https://www.atera.com/fr/tarifs

https://www.atera.com/fr/tarifs

Features

Analytics
Reports
Billing & Invoicing
Client Portal
Contract Management
Cloud Management
Outsourcing
Snapshot Realization
Customer Support
Customer Community (Forum, FAQ)
Customer Interface
Customer Profile
Help Desk
Ticketing
Live Chat
Guarantee
SLA higher than 99.5% Service Level Agreement (SLA). It defines the level of service expected by users in percentage of uptime activity
Maintenance
Alerts and Recommendations
Testing
Application Monitoring

Services

Integration & Interoperability
API, Web Service Restful APIs
Mac OS
Mobility
Device Remote Control
Mobile App
Security & Confidentiality
Secure Sockets Layer (SSL)
Two-Factor Authentication
Support
24/7 Support
Community (FAQ, Forum)
Knowledge Base (tutorials, demos)

Data hosted in the following countries: Israel

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