Mapp Intelligence: Customer Insights and Predictive Analytics

Customer intelligence by Mapp Cloud: Mapp Intelligence

No other platform today can provide this same level of granular customer information and marketing analytics. 

Mapp Intelligence transforms customer data into actionable insights and turns those insights into action. Through customer insights, customer journey analysis, smart alerts, and churn prevention, we provide our customers with the most up-to-date predictions of what their customers will do, giving them a head start on the competition. By relying on unified data, AI-generated customer insights, and cross-channel engagement, companies can now build sustainable competitive advantage and long-term customer loyalty.

Key features:

  • Real-time customer insights
  • Pre-defined AI-based user segments
  • Smart Alerts 
  • Predictive analysis of purchases or shopping cart abandonment
  • Analysis of the customer journey and visualization of the shopping funnel
  • Recommendation engine
  • Dashboard and statistical reports 

Editor: Mapp Digital

Strengths of Mapp Intelligence

  • Graphical & intuitive Dashboard
  • Predictive analysis & in-depth segmentation
  • AI & Web Personalisation

Mapp Intelligence demo and screenshots

Mapp Intelligence customers

No customer reference

Mapp Intelligence pricing and features

Plans & Pricing

Standard
Contact us

Features

Analytics
Activity Monitoring
Behavioral Analysis
Co-occurrence Suggestions
Connection to Live Data Sources
Custom Charts
Custom Queries
Dashboards
Data Import/Export
Filters
KPI
Password Protected Dashboard
Pivot Tables
Progress chart
Queries Designer
Reports
Semantic Analysis
Shared Dashboards and Reports
Customer Support
Claims Management
Communications History
Feedback & Customer Satisfaction
Help Desk
Support Opening Hours
Ticketing

Services

Security & Confidentiality
Access Restriction on IP Addresses
Data Loss Prevention (DLP) Control sensitive business data with built-in DLP policies based on regulatory standards such as PII and PCI, which help to identify, monitor, and protect sensitive data through deep content analysis.
SFTP SSH File Transfer Protocol or Secured File Transfer Protocol
Secure Sockets Layer (SSL)
Support
24/7 Support
Configuration Support
Dedicated Account Manager
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
On-site Training
Online Training (Webinar)

Data hosted in the following countries: Germany

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