Front App: Collaborative messaging for teamwork

Review Front App: Collaborative messaging for teamwork - appvizer

What is Front App?

Front App is an application that allows you to better manage all your company's e-mails in order to avoid message overload. It is possible to create shared inboxes in which addresses such as "Contact@" or "team@" are managed in the best possible way. 

The solution allows for optimised collaboration with work teams. Internal discussions will be simplified and become more efficient. Indeed, it is possible to comment on the actions of these employees by mentioning them. In addition, automation systems are present and will allow the company to save precious time. Front App allows you to automatically reply by e-mail to a standard message template. 

Features of Front App

  • Alerts / Escalation,
  • Macros/Templated Responses,
  • Multi-Channel Communication,
  • Service Level Agreement (SLA) Management,
  • Brainstorming,
  • Real-Time Editing,
  • Issue Tracking,
  • Quality Assurance Management,
  • Collaboration Tools,
  • Chatbot,
  • Analytics,
  • Response Management.

Editor: Front

Strengths of Front App

Front App demo and screenshots

Front App-front

Front App customers

No customer reference

Front App pricing and features

Plans & Pricing

Basic
Premium
Enterprise
15 /month /user
29 /month /user
49 /month /user

Features

Communication
Contact Manager Search and organization application for professionnal contacts
Group Chat
Notifications Email, sms, or pop-up window that alerts you of an action
Shared Contacts Contacts viewed and updated by multiple people
Shared Inbox
Shared User Profile User public and private identity (picture, description, skills, etc.)
Web Mail (Email Management) Sending and receiving emails
Customer Support
Collisions Management
Communications History

Services

Security & Confidentiality
Secure Sockets Layer (SSL)

Data hosted in the following countries: United States of America (USA)

Integrations Front App

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