RingCentral : Unify your corporate and customer service communications

Ringcentral is the software that allows your collaborators to communicate and collaborate on any device and on a single platform. The software integrates multiple functionalities that are essential to good communication:

• Messaging,
• Video and videoconferencing,
• Telephony, etc.

All of this is offered in a fluid and easy-to-use solution to assist your teams in their internal and external communication.

Simplify your messaging process

Centralize all your written exchanges on a single interface. Discuss and share all types of files with your team members and customers:

• Use a simple and practical tool: Organize email or chat threads to better organize exchanges within your organization,
• Open up discussions to whoever you want: By streamlining collaboration processes and inviting people to join your conversations, invite employees and customers to facilitate exchanges,
• Turn your chat into any other means of communication: From your chat thread, quickly switch to a phone or video call.

Create dynamic and fluid video conferences

With Ringcentral's video conferencing functionality, enable your collaborators to create and work effectively through fluid meetings regardless of the location:

• Participate in HD video conferencing on any endpoint that has it,
• Create immersive meetings with Ringcentral's AI,
• Switch from video calls to chat threads and back again with one click on the same interface,
• Secure your conversations with multiple security systems.

Benefit from a complete telephony service

Communicate by phone quickly and easily with anyone on a single interface: employees, customers, partners, etc. Ringcentral's telephony features make it easier than ever for you to communicate by phone:

• Incorporate your old contacts and numbers easily into your Ringcentral account,
• Keep track of the quality of calls made to analyze statistics while managing your employees' permissions,
• Make calls and texts via your own Ringcentral number and keep your personal number private.

Opting for Ringcentral means that your teams can stay in touch with a reliable platform. So don't wait any longer and switch to next generation telephony with Ringcentral.

Go beyond customer support with an efficient contact center

Offer useful services to your customers to keep them coming back for more. Ringcentral provides simple, intelligent support that is available at any time to help them. 

• Connect your customers to a qualified person to address their issues and help them as quickly as possible, 
• Optimize your agents' schedules to reduce interruptions and provide a better customer experience by reducing queues, 
• Track your KPIs, reports and agents to adopt your strategy and increase your sales.