Zoho SalesIQ : A comprehensive live chat and chatbot platform
Zoho SalesIQ: in summary
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience.
It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all.
The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use.
SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes and can help businesses tailor their marketing efforts and sales strategies to better target and convert potential customers.
It's trusted by over 450,000 businesses—including giants like Renault, IIFL, Suzuki, Zee5, Fluitec and Borner Corp.—to serve their customers at every stage of the customer lifecycle.
Starting at $0 with a forever-free plan, SalesIQ scales with your business without burning a hole in your pocket.
Its benefits
Cost-effective
Privacy commitment
Part of Zoho ecosystem that has around 45+ apps
GDPR, ISO 27001
Zoho SalesIQ - Reply to common queries with a couple of clicks, saving an agent's time and effort.
Zoho SalesIQ - With the combined power of built-in audio call and screen sharing, give better demos, educate users, and resolve issues faster—right from the operator's dashboard.
Zoho SalesIQ - Spark your target audience's interest by proactively engaging with them using automated chat triggers.
Zoho SalesIQ - Configure bots to automatically block IPs using abusive language, protecting agents in the best possible manner.
Zoho SalesIQ - Identify more than 28 languages your customers might be conversing in and reply to them in their native language with live chat translation.
Zoho SalesIQ - Personalize your business conversations by knowing your visitors’ information, such as name, location, actions, time spent on site, and more, all in real time.
Zoho SalesIQ - Screenshot 8
Zoho SalesIQ - Screenshot 9
Zoho SalesIQ: its rates
Free
Free
Basic
€7.00
/month /user
Professional
€12.75
/month /user
Enterprise
€20.00
/month /user
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