Apizee Diag Help Desk: Customer video assistance solution

Review Apizee Diag Help Desk: Customer video assistance solution - appvizer

Apizee Diag Help Desk is a remote assistance solution specifically designed for support and contact centers. Our solution is installation-free and allows your employees to assist a user, for example, with a breakdown or a technical problem. The assistance is done entirely remotely by sending a link by sms or email in order to realize a remote assistance. A simple link is enough for your collaborator to treat and solve the problem quickly, as soon as the first request is made by the customer. Collaborative tools are available on the platform in order to exchange files or to give instructions to the user.

Apizee Diag Help Desk will offer you the possibility to show and accompany the user in his environment with the assistance of a remote expert. You will thus be able to reduce your costs and avoid travelling to your customers.

Editor: Apizee

Strengths of Apizee Diag Help Desk

  • Increase the rate of resolution at the first intervention
  • Improving the satisfaction rate
  • Reduce your operational costs
  • Certifications: GDPR

Apizee Diag Help Desk demo and screenshots

Demo Diag support Diag collaboration Support

Apizee Diag Help Desk customers


Apizee Diag Help Desk pricing and features

Plans & Pricing

Contact us


Content Publishing & Sharing
Managing Attachments
PDF Annotation
Screen Sharing
Shared Whiteboard
Chat Box / Instant Messaging Live discussion via a Webchat
Full HD Video
Live User Status
Live Video Stream
Push Notifications
Video Conference Audio and video calls with two or more people
Video Encryption
Video Replay
VoIP Calls Phone conversations
Voice Encryption
Password Management
Password encryption
Application Monitoring
Customer Profile
Web Design
Responsive Design


Responsive Web Interface (RWD) Application crafting to provide an optimal experience
24/7 Support

Data hosted in the following countries: France

Great customer service
Do you feel like your business is lacking in something? Could it be the distance between you and your clients? In order to run a sustainable, profitable business you must have customers that are impressed by the services you offer and thus, will be willing to return in the future. Neglecting those who keep your enterprise running is not a very smart move. On the other hand, choosing to invest in software that is sure to improve your productivity and your reputation... now that's a very smart move! See what information and software suggestions we have to offer right here.

Alternatives to Apizee Diag Help Desk

Find alternatives to Apizee Diag Help Desk