Botmind : Hybrid customer support chatbot.
Botmind: in summary
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating frequent-demand responses with hybrid agents, combining artificial intelligence and human intervention on the same channel.
Tracking orders, making appointments ... Botmind allows you to monitor your customer relationship and plug directly into existing tools (Zendesk, Front, Intercom ...).
The goal is to maximize your return on investment:
- The ROI in terms of customer experience: Respond faster and always right (+ 26% satisfaction).
- ROI in terms of collaborating experience: No longer having to deal with non-value-added issues.
- The financial ROI: Decrease the cost of processing customer support between 50% and 90%.
Its benefits
Respond to your customers in less than a second
Reduces the cost of support by 90%
Respond to your customers in less than a second
Botmind - Botmind can be easily plugged into Zendesk, Front, Intercom and Freshchat 
Botmind - It can also plug in with various CMS platforms 
Botmind - Botmind and Human agent on the same platform 
Botmind - Screenshot 4 
Botmind - Screenshot 5 Botmind: its rates
Standard
Rate
On demand
Clients alternatives to Botmind
Streamline customer support with intuitive software that prioritizes efficiency and organization.
See more details See less details
With advanced features like automated case routing and customizable workflows, this software maximizes productivity and promotes customer satisfaction. Its user-friendly interface simplifies communication and enhances team collaboration, allowing for seamless issue resolution.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Cloud-based platform offering multi-channel communication, real-time analytics, automated workflows, and seamless integration with existing CRM systems for effective customer engagement.
See more details See less details
GoContact is a robust cloud-based contact center solution designed to enhance customer engagement through multi-channel communication. It offers real-time analytics to track performance metrics, automated workflows for efficient task management, and seamless integration capabilities with popular CRM systems. These features empower businesses to improve response times and deliver personalized experiences, all while streamlining operations and maximizing productivity in customer service environments.
Read our analysis about GoContactTo GoContact product page
Streamline customer interactions with intuitive workflows, automation, and real-time analytics for enhanced service efficiency.
See more details See less details
monday service offers a comprehensive solution for managing customer interactions. Key features include intuitive workflows that simplify the handling of inquiries, automation to reduce manual tasks, and real-time analytics for tracking performance metrics. These tools work together to enhance service efficiency, ensuring that teams can respond quickly and effectively to customer needs while maintaining high satisfaction levels.
Read our analysis about monday serviceBenefits of monday service
AI-Driven Automation and Resolution
Cross-Departmental Flexibility
Customizable, No-Code Workflow Design
To monday service product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.