LiveChat : Customer Relationship Management (CRM) Software
LiveChat: in summary
LiveChat is a live chat software that can be inserted on a retailer's website. It allows Internet users to interact online with a support member.
Live Chat with LiveChat
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LiveChat allows you to set up a live chat tool on your e-commerce site to provide real-time support to customers. On the company's website, customers can click on the notification button that connects them to a support member:
- To request information
- To request advice
- To make a comment
Improve Your Responsiveness with Customers
LiveChat has a web application that allows you to access all conversation requests and respond to messages from visitors.
In addition, there is information about each Internet user: name, location, contact email, number of interactions, etc.
The LiveChat mobile application allows media members to always be connected.
LiveChat - LiveChat-screenshot-0 
LiveChat - LiveChat-screenshot-1 
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LiveChat - LiveChat-screenshot-4 LiveChat: its rates
standard
Rate
On demand
Clients alternatives to LiveChat
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monday service offers a comprehensive solution for managing customer interactions. Key features include intuitive workflows that simplify the handling of inquiries, automation to reduce manual tasks, and real-time analytics for tracking performance metrics. These tools work together to enhance service efficiency, ensuring that teams can respond quickly and effectively to customer needs while maintaining high satisfaction levels.
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