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LiveEngage : Elevate Customer Support with Real-Time Engagement

LiveEngage : Elevate Customer Support with Real-Time Engagement

LiveEngage : Elevate Customer Support with Real-Time Engagement

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3.9
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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LiveEngage: in summary

LiveEngage revolutionizes customer interaction by providing businesses with real-time engagement solutions. Ideal for support teams, the platform excels with AI-driven chatbots, seamless omnichannel communication, and advanced analytics, setting it apart from competitors.

What are the main features of LiveEngage?

AI-Driven Chatbots

Enhance your customer service efficiency with AI-driven chatbots that provide instant responses and solutions to common queries. These bots are designed to learn and adapt over time, improving the quality of interactions.

  • Automated responses to frequent questions.
  • Machine learning capabilities for better customer insights.
  • 24/7 support availability.

Omnichannel Communication

Experience seamless omnichannel communication that allows customers to connect with your brand through their preferred channels, such as email, chat, or social media, without losing context.

  • Unified inbox for all customer interactions.
  • Real-time conversation tracking across platforms.
  • Customizable channel integration.

Advanced Analytics

Leverage advanced analytics to gain insights into customer behaviors and service performance. This feature helps you make data-driven decisions to enhance your customer engagement strategies.

  • Comprehensive reporting dashboard.
  • Customer insights and behavioral tracking.
  • Performance metrics and KPIs visualization.

LiveEngage: its rates

standard

Rate

On demand

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Customer reviews about LiveEngage

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3.9
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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