LiveZilla : Elevate Customer Support with Innovative Live Chat
LiveZilla: in summary
What are the main features of LiveZilla?
Engage Instantly with Real-Time Chat
Enhance your customer service by interacting with visitors as they navigate your website. Live chat ensures immediate engagement and resolution.
- Proactive Chats: Automatically initiate chats based on custom criteria.
- Customizable Chat Widgets: Tailor the look and feel to match your brand.
- Visitor Behavior Tracking: Understand browsing patterns for personalized engagement.
Streamline Workflow with Integrated Ticket System
Efficiently handle customer inquiries by converting chats into tickets for further follow-up and tracking, ensuring nothing falls through the cracks.
- Automated Ticket Creation: Seamlessly generate tickets from chat interactions.
- Prioritize and Categorize: Organize tickets based on urgency and type.
- Collaborative Features: Multiple agents can work together on ticket resolution.
Broad Compatibility Across Platforms
Offer flexibility and accessibility to both support teams and customers across various devices and operating systems.
- Cross-Platform Support: Accessible via desktop, mobile, and web applications.
- Multi-Language Support: Serve a global audience with ease through diverse language options.
- Seamless Integration: Easily integrate with existing systems and tools.
LiveZilla - LiveZilla-screenshot-0
LiveZilla - LiveZilla-screenshot-1
LiveZilla - LiveZilla-screenshot-2
LiveZilla - LiveZilla-screenshot-3
LiveZilla - LiveZilla-screenshot-4
LiveZilla: its rates
Standard
Rate
On demand
Clients alternatives to LiveZilla
Streamline customer interactions with intuitive workflows, automation, and real-time analytics for enhanced service efficiency.
See more details See less details
monday service offers a comprehensive solution for managing customer interactions. Key features include intuitive workflows that simplify the handling of inquiries, automation to reduce manual tasks, and real-time analytics for tracking performance metrics. These tools work together to enhance service efficiency, ensuring that teams can respond quickly and effectively to customer needs while maintaining high satisfaction levels.
Read our analysis about monday serviceBenefits of monday service
AI-Driven Automation and Resolution
Cross-Departmental Flexibility
Customizable, No-Code Workflow Design
To monday service product page
Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.
See more details See less details
Mobile Service Cloud is a comprehensive customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralizing all customer interactions on a single platform.
Read our analysis about Mobile Service CloudTo Mobile Service Cloud product page
Streamline customer service with integrated support ticketing, live chat, and knowledge base.
See more details See less details
Zendesk is a leading Customer Support software designed to enhance customer service experiences. It features an all-in-one support ticketing system, live chat capabilities for instant connection, and a comprehensive knowledge base to empower customer self-service. Zendesk's customizable platform allows businesses to tailor support channels to meet their specific needs, ensuring efficient and effective client interactions.
Read our analysis about ZendeskBenefits of Zendesk
Omnichannel Approach
World leader, rapid changes
To Zendesk product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.