ManageEngine Servicedesk Plus: in summary

ServiceDesk Plus is the service management platform from ManageEngine, the IT management division of Zoho Corporation. ServiceDesk Plus is a comprehensive IT service management (ITSM) tool. 

Boost your IT support 

  • Manage the entire IT support cycle

  • Automatically assign tickets based on technician availability

  • Notify technicians and users at each step in the support cycle 

  • Automatically record with archiving at regular intervals

Ensure high availability of services

  • Streamline planning and development with automated workflows

  • Classify and process IT support requirements 

  • Integrate IT projects based on requests

  • Present available IT services to users

  • Set up reports for tracking modules in a few clicks

Manage the entire IT environment

  • Easily perform desktop and mobile device management activities 

  • Ensure maximum compliance with strict authentication processes

  • Extend ticketing capabilities to your IT department

Its benefits

ITSM best practices


Strong customer focus

Certifications:ISO 27001, ISO 22301, ISO 27018

ManageEngine Servicedesk Plus - Video
ManageEngine Servicedesk Plus - Streamline change and release management with the drag-and-drop visual workflow builder.
ManageEngine Servicedesk Plus - Deliver delightful employee experiences across your enterprise services with ServiceDesk Plus' ESM capabilities.
ManageEngine Servicedesk Plus - Manage your ticket queues more quickly and easily with the Kanban View, available in the all-new UI of ServiceDesk Plus Cloud.
ManageEngine Servicedesk Plus - Zia, the AI-powered service desk assistant, provides instantaneous self-help for end users while helping technicians boost operational efficiency.
ManageEngine Servicedesk Plus - Build custom automations that make work easier for technicians by automating repetitive tasks.

ManageEngine Servicedesk Plus: its rates

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ManageEngine Servicedesk Plus
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