ManageEngine Servicedesk Plus : Comprehensive ITSM software for companies of all sizes
ManageEngine Servicedesk Plus: in summary
ServiceDesk Plus is the service management platform from ManageEngine, the IT management division of Zoho Corporation. ServiceDesk Plus is a comprehensive IT service management (ITSM) tool.
Boost your IT support
Manage the entire IT support cycle
Automatically assign tickets based on technician availability
Notify technicians and users at each step in the support cycle
Automatically record with archiving at regular intervals
Ensure high availability of services
Streamline planning and development with automated workflows
Classify and process IT support requirements
Integrate IT projects based on requests
Present available IT services to users
Set up reports for tracking modules in a few clicks
Manage the entire IT environment
Easily perform desktop and mobile device management activities
Ensure maximum compliance with strict authentication processes
Extend ticketing capabilities to your IT department
Its benefits
ITSM best practices
ITAM
Strong customer focus
ISO 27001, ISO 22301, ISO 27018
ManageEngine Servicedesk Plus - Streamline change and release management with the drag-and-drop visual workflow builder. 
ManageEngine Servicedesk Plus - Deliver delightful employee experiences across your enterprise services with ServiceDesk Plus' ESM capabilities. 
ManageEngine Servicedesk Plus - Manage your ticket queues more quickly and easily with the Kanban View, available in the all-new UI of ServiceDesk Plus Cloud. 
ManageEngine Servicedesk Plus - Zia, the AI-powered service desk assistant, provides instantaneous self-help for end users while helping technicians boost operational efficiency. 
ManageEngine Servicedesk Plus - Build custom automations that make work easier for technicians by automating repetitive tasks. 
ManageEngine Servicedesk Plus: its rates
Standard
$10.00
/month /user
Professional
$21.00
/month /user
Enterprise
$50.00
/month /user
Clients alternatives to ManageEngine Servicedesk Plus
Empower your IT team with comprehensive device management, real-time monitoring, and automated patch updates.
See more details See less details
ManageEngine Endpoint Central offers a robust suite for IT monitoring. It provides comprehensive device management, ensuring real-time monitoring and streamlining automated patch updates. These features help maintain system security and optimize IT infrastructure, providing an all-in-one solution suitable for businesses of various sizes.
Read our analysis about ManageEngine Endpoint CentralBenefits of ManageEngine Endpoint Central
Single workflow for both Endpoint Management and Endpoint Security
Industry-leading broad support for multiple OSs and devices
Supports patches for 1000+ third-party software applications
To ManageEngine Endpoint Central product page
MSP software with automated ticketing, remote monitoring and management, and real-time reporting.
See more details See less details
NinjaOne streamlines your IT services with automated ticketing, remote monitoring and management, and real-time reporting. Reduce downtime and improve customer satisfaction with our MSP software.
Read our analysis about NinjaOne (ex-NinjaRMM)Benefits of NinjaOne (ex-NinjaRMM)
Unified, integrated software
Easy to use, modern, and fast
Repetitive task automation
To NinjaOne (ex-NinjaRMM) product page
Streamline IT service management with powerful features for ticketing, asset management, and reporting.
See more details See less details
Freshservice's ITSM software offers a comprehensive solution for managing IT services. Its intuitive ticketing system allows for easy tracking and resolution of issues, while its asset management features help keep track of hardware and software inventory. Detailed reporting capabilities provide insights into team performance and resource utilization.
Read our analysis about FreshserviceBenefits of Freshservice
Extensive no-code automation
Built-in AI with Freddy Copilot
Unified management of services and assets
To Freshservice product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.